Administrative Assistant Criminal Justice

YOLANDA KINLOCK

**-** *** **** ********** (Apt. *30) s Briarwood, NY 11435 s 347-***-****

********@***.***

EDUCATION: John Jay College of Criminal Justice, CUNY, New York, NY

Bachelor of Arts in Criminology (GPA: 3.795) Jun/2015

LaGuardia Community College, CUNY, Long Island City, NY

Associate of Science in Business Administration (GPA: 3.372) Dec/2011

RELEVANT EXPERIENCE:

Research Foundation, CUNY/Neighborhood Housing Services of New York City Feb/15 - May/15

Administrative Assistant

Routed and responded to incoming calls, assisted walk-in clients, and ordered office supplies

Entered data into database to track supplies, scanned research projects documents into the system, filing

John Jay College of Criminal Justice/CUNY, New York, NY Aug/13 - Sep/13

Research Assistant Intern

Entered data collected for research projects into database, scanned research documents into the system

Performed administrative duties such as answering telephones and filing

Created and maintained spreadsheets for completed and ongoing research projects

New York City Department of Investigation, New York, NY Jun/13 - Aug/13

Investigative Intern

Reviewed transcript tapes and drafted memorandum summaries of the subjects interviewed

Researched documentary evidence for cases

Retrieved documents pertaining to investigative cases

Created spreadsheets to indicate progress of cases processed and pending for reporting purposes

OTHER EXPERIENCE:

Bank of New York Mellon Corporation, New York, NY Mar/07 - Oct/11

Domestic Income Specialist

Investigated and reconciled open accounts receivable and accounts payable items

Verified correct interest and principle rates utilizing Bloomberg and DTC systems and processed payments

Provided assistance daily in the processing of clients’ requests through inter-bank system

Researched and solved discrepancies between account holders and transfer agents

Banc of America Investment Services (Formerly Quick & Reilly), New York, NY Nov/00 - Oct/05

Operations Representative (Series 7 & Series 63 Licensed)

Placed equities, mutual funds, and options trades for clients

Took instructions from clients to process tender offers

Researched and resolved inquiries concerning interest, dividends, voluntary and mandatory reorganization issues, such as stock splits, spin-offs, symbol changes, and tender offers

Processed journals and money movement requests

Served as liaison among clients to resolve complex issues

COMPUTER SKILLS:

Proficient in MS Word, Excel, Internet, People Soft, Bloomberg, ILX, ADP, and NFS Clearing Platforms

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