Customer Service Self Employed
Resume:
Michele J. Kennedy
acqokt@r.postjobfree.com
Derry, NH 03038
Diddies and Doodads Consignment 2013-2015
Self employed
-Prioritized customer satisfaction and retention efforts
-Assisted with customers requests, decorating, and re-modeling projects
-Specialized in re-use and re-cycle programs
-Bookkeeping, receiving payments and managing costs
-Achieved a strong, new vendor platform
-Initiated and taught a “How To" class on a weekly basis L3 Insight Londonderry NH 2008 2013
Assembler Tech
Assembling night vision goggles
Soldering, sub assembly, epoxy applications
Reading blue prints, schematics and work instructions
Training new hires for assembly positions
Assist with Engineers for new production
Perform preliminary inspection prior to final inspection
Surface mount/through hole assembly
CTS Londonderry NH 2007 2008
Assembler Tech
Inspection Using AOI and manual inspection to J-Standards and Mil spec
X-ray inspection of components
Rework SMT and thruhole, post wave machines
Experienced in Lead free, No clean and regular solder
Utilized a variety of drawings and blueprints
Gentex Corp Manchester NH 2003 2007
Electronic Assembler
Soldering per ISO 9000 standards, leaded and unleaded solder use
Ability to read schematics, blue prints and drawings
Certified in Electrostatic Devices and MSDS trained
Re worked any sub standard material
Able to use my experience to quickly and efficiently work on all production lines
Certified in IPC standards
Raymarine, Inc. Nashua NH 2001 2002
Service Technical Assistant
Test and evaluate components and printed circuit boards used in various electronic marine systems
Evaluated printed circuit boards to determine feasibility of reclamation
Tested and repaired those components selected for reclamation
Used shop systems to troubleshoot and repair sub assemblies
Utilized oscilloscopes, digital multimeters, power measuring, tested equipment and schematics
Customer service contact
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