Customer Service Manager

JENNA YEASLEY

OBJECTIVE

To obtain a position where I am able to utilize my clerical, organizational, and friendly customer service skills.

EXPERIENCE

January 2015-Present Valley Glass Company Thousand Palms, CA Receptionist Manager

■ Prepare and deliver detailed estimates, invoices, and proposals to existing and potential clients.

■ Offer friendly customer services to customers who call in or walk into our main office.

■ Schedule first time and follow-up appointments between our salesmen, technicians, and the customer.

March 2014 – March 2015 Diane’s Beachwear Palm Desert, CA Sales Associate

■ Assisted the Store Manager in creating a schedule for employees

■ Provided excellent customer service to Diane’s Beachwear clientele searching for swimwear that complimented their bodies as well as upsold accessories to match.

■ Completed inventory and scheduled merchandise shipments weekly, as well as designed displays to highlight popular items.

■ Utilized my clerical skills in answering phone calls, making appointments with customers, organizing merchandise, maintaining a clean store and assisting at the register.

■ Number one in sales

EDUCATION

2014-present Destiny Leadership Institute Indio, CA

■ Certificate of Theology & Apologetics

2010-2014 Palm Desert High School Indio, CA

■ General Education

SKILLS

Proficient in Microsoft Office: Word, Excel, Power Point, Outlook. I excel in performance based environments as I learn quickly and have excellent organizational, time management and problem solving skills. Additionally I work well in a team environment and I am highly motivated and reliable.

LANGUAGES

Proficient in English reading, writing, speaking.

acqokn@r.postjobfree.com

VIA SEVILLA • LA QUINTA, CA 92253 • PHONE 760-***-****