Manager Customer Service
Resume:
George Szewczuk
Edmonton, Alberta
T5G0E4
Employer Discovery Air Technical Services
Position Receiving Inspector
Date March 2013- November 2014
Duties
Facilitate material receiving inspection of in coming parts.
Review, inspect documents with parts and resolve document issues prior to receiving the parts.
Follow all QCQA procedures per transport Canada guide lines.
Arrange for non approved parts to be returned originating vendor.
Monitor and maintain stock levels also quarantine suspect parts.
Regular Cycle counts of parts inventory
Verify unserviceable parts, documents, and input information for repair orders to be generated.
Scan all in /out going documents; follow all document control QCQA procedures.
Pull unserviceable parts with repair orders for shipping to repair stations.
Provide daily reports to the Purchasing Manager / Department Manager / Account manager / and Customer Service Department on daily activity and potential issues with client.
Liaise with client
Assist customer service department with logistic issues.
Pickup and deliver parts to various logistics companies when required.
Supervise staff, provide daily duties as required, and maintain payroll records.
Employer Randstad
Position Inventory Auditor
Date January 2013- February 2013
Duties
Audit parts inventory.
Facilitate material receiving inspection of in coming parts.
Review, inspect documents with parts and resolve document issues prior to receiving the parts.
Verify unserviceable parts, documents, and input information for repair orders to be generated.
Scan all in /out going documents; follow all document control QCQA procedures
Report daily to Manager any issues
Liaise with client
Employer One To One Services
Position Project Manager / Contractor to Bee Clean Building Maintenance
Date February 2010- December 2012
Duties
Supervise site staff up to 20 people
Manage various building maintenance contracts
Procurement of equipment or supplies for various projects from suppliers
Prepare and analyze quotations for clients
Maintain proper OHS guide lines
Liaise with various clients
Maintain proper payroll records for contractors
Schedule, monitor deliveries of product to various sites
Clean buildings, strip and wax floors
Deliver the product to clients.
Employer United Protection Services Inc.
Position Credit and Collection Manager
Date February 2008-February 2010
Duties
Reporting to the CFO on the account receivable portfolio.
Supervision of nine branch offices in B.C, Alberta, Saskatchewan
Maintain accounts receivable goals with the UPS group of companies.
Train staff in accounts receivable process.
Manage interpersonal relations internal and externally.
Liaise with auditors, lawyers, trustees, stakeholders.
Analyze credit request, risk management
Full cycle collection on account receivable portfolio of $9.5 million.
Promote company services to customers.
Deliver and Pick up to and from clients.
Employer Edmonton Journal
Position Shipper / Dock Worker
Date October 2006 – November 2009
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Employer Creative Door Services
Position Shipper
Date April 2007-June 2008
Duties
Processing Sales Orders either by Phone or in Person
Quality Control of Product for Delivery
Shipping and Receiving Protocols
Operate forklifts Nissan, Clark, Daewoo
Recover Driver Reports for Daily Reporting
Recover Payment from Customers
Reconcile Daily Cash for Bank Deposits
Monitoring Inventory for product availability.
Coordinating Installation and Service call orders.
Employer Danaflor
Position Driver- Customer Service
Date December 2006- March, 2007
Duties
Quality control of product for delivery.
Load trucks with products for delivery.
Deliver the product to clients.
Recover driver reports for daily reporting.
Recover Payment from customers
Employer Quest Foods Ltd
Position Account Manager
Date April 2003- October 2006
Duties
Business to business hospitality / restaurant sales.
Achieving sales targets for new business sales and renewals,
Selling focused on a balanced order performance across all product lines.
Marketing products in a defined vertical sector.
Developing new accounts and maintaining existing accounts
Prepare credit or contract terms on accounts for customers.
Prepare estimates or price quotes to customers.
Effectively resolve all customer issues.
Recovery of past due Accounts.
Receiving orders from clients, picking and delivering orders.
Participate in a cross-functional teamwork.
Employer Innovative Marketing Concepts
Position Account Manager
Date August 1999- March 2003
Employer Carfinco
Position Collection Manager
Date September 1997-July 1999
Employer Workers Compensation Board
Position Collector II
Date June1990- August 1997
Employer Capital City Savings and Credit Union
Position Collection Manager
Date July 1987- June 1990
Employer Superior Acceptance Corporation
Position Branch Manager
Post Secondary Education
Northern Alberta Institute Technology Personal Property Security Act
Grant MacEwan College Insurance Level 1
University Of Alberta Conflict Management
University Of Alberta Accounting Level 1
Anderson Career Training Institute Public Speaking
Anderson Career Training Institute Presentation Marketing
Canadian Credit Institute Credit Evaluation and Risk Management
Canadian Credit Institute Financial Selling Systems
Canadian Credit Institute B.R.C. Marketing
Alberta Construction Safety Association CSTS Version3.2
Fuel Sense for Operating Vehicles
Computer Experience / Systems Used
Quantum Asset Management System
MS Office 2010
Excel
Outlook
Oracle Inventory Control
Justice Online Information Network
Criminal Online Master Information System
Alberta Justice Display Stakeholder
Alberta Health Information Network
Terminal Productivity Executive
Wincollect- Debtor Office Solutions
Point Of Sale Terminal
Related Organizations Energy
Oil Paper Union Local CEP255G Shop Steward May 2007 – November 2009
Licenses / Permits
Class 2 Drivers License with Q Air Breaks 2015
Defensive Driving 2015
First Aid with CPR 2014
WHIMIS / MSDS/ TDG Training 2013
Driving Experience
Straight Truck
Conventional Bus
Articulated Bus
Motor Coach
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