Human Resources Manager

MARY ANN T. TOLLAS

Zircon St. Medalva Vill

Angono, Rizal, Philippines

Phone: (632-***-**-**

E-mail: ***************@*****.***

Career Profile:

HR manager with proven career track of making positive organizational change, increasing employee satisfaction, production and retention.

Over twelve years’ experience in directing full scale human resources operation with 4 years solid exposure in Recruitment, Selection and Hiring.

Currently working in Gulf Country (Oman) as a multi-task HR Manager in a leading Engineering, Procurement, Construction Contracting, Manufacturing and Maintenance Company related to Oil & Gas, Refineries, Petrochemicals and Power Industry.

Strong interpersonal, analytical and organizational skills.

Exposure in business operations, manpower planning and management.

Leadership skills evident in motivating others and building team spirit.

Computer proficiency in software packages, such as Ms Word, Ms Excel, Ms Powerpoint, Ms Publisher, Ms Office Access, ERP (C++) etc.

Functions include:

Performance management: Appraisals and promotion.

Recruiting: Oversee interviewing, selecting and hiring process.

Arranging new-employee orientation.

Familiarizing new employees with organizational culture, values and goals.

Organizing professional development courses.

Career Objective:

Maintain and enhance human resources productively in an organization, developing strong manpower, identifying talent and deploying professional development programs in order to achieve organizational goals and fulfill employees’ needs.

Core Competencies:

Active listening Critical thinking Tact and diplomacy

A People-Person Persuasive Excellent inter-personal communication skills

Counseling and management skills

Multi-task HR practitioner

Achievements:

Implemented Performance Appraisal based on KPI (Key Performance Indicator) in 2013

Settled the HR department from parent company to spun-off company in 2012, thus created new system and HR forms.

Co-author of HR Policy Manual in 2009

Leadership Awardee in year 2000, Philippines

First placer, National Competition on On-the-spot Essay Writing in1999, Philippines

First Placer, Oratorical Contest (English Category) in 1998, Philippines

Third Placer, Logo Making Contest during Psychology Day in 1998, Philippines

ACADEMIC CREDENTIALS

Bachelor of Science in Industrial Psychology, Institute of Science and Technology, Manila, Philippines (2000)

WORK EXPERIENCE

December 2009 – present Human Resources Manager

June 2009 – December 2009 Sr. Executive – Human Resources

November 2008 – June 2009 Executive – Human Resources

Arabian Industries Manufacturing LLC, Sultanate of Oman

Nature of Company: A leading EPC Contracting, Manufacturing and Maintenance Company related to Oil & Gas, Refineries, Petrochemicals and Power Industry.

Manages the over-all Human Resources function and serve as an International Focal Person for any HR work- related concern in all International Branches (Republic of Iraq, Kingdom of Saudi Arabia, and United Arab Emirates).

Duties & achievements:

Develops and maintains a human resources system that meets top management information needs.

Leads and directs the HR team to enable them to deliver a comprehensive HR service to the business in consultation with the HRA Director.

Works directly to CEO with regards to manpower planning for the following subsidiary companies in Republic of Iraq, Kingdom of Saudi Arabia, United Arab Emirates and other special projects as needed.

Manages full recruitment process for all business operations from screening, selection, hiring and up to mobilization/joining of new employees.

Reviews, maintains and updates the company employee’s employment contract in accordance to Labor Law and ordinances, resolutions and regulations of the following subsidiary companies located on the following countries: Sultanate of Oman, Republic of Iraq, Kingdom of Saudi Arabia, and United Arab Emirates.

Conducting researches to study the current compensation trends in the market.

Developing and implementing the performance appraisal system for the company and coordinating it with Function Heads.

Co-author in the preparation of Personnel Policy and Procedures; serve as a link between management and employees by handling questions and interpretation of policy and helps resolving work-related problems by assisting in understanding and implementation of HR Policies, Procedures and processes.

Maintains a record of benefits plans participation like insurance, personnel transactions like hires, promotions, transfers, performance reviews, and also terminations, and also employee statistics.

Reports, advises and prepares recommendations to company managers relating to Human Resources issues, employees’ concerns and complains.

May 2007 – Sept. 2008 Program Administrator

OMAN MEDICAL SPECIALTY BOARD, Sultanate of Oman

Independent organization for Post graduate training of Medical Doctors

Work as an Administrator implementing standards, rules and regulations of the medical residency program.

Coordinates with four scientific committees (Child Health, Obstetrics and Gynecology, Psychiatry and Microbiology) and links with training sites and coordinators of accredited hospitals and to the DGET (Regional Directorate General for Employment and Training)

Assists committee to resolve resident – residency training program related issues.

Prepares specialty (Child Health, Obstetrics and Gynecology, Psychiatry and Microbiology) reports which includes Attendance and Leave, evaluation summary such as residents evaluation and progress, rotation evaluation and consultant evaluation.

Assists the Resident’s Progress committee in preparing the yearly resident’s master rotation plan.

Organizes and generating Specialty exam (Child Health, Obstetrics and Gynecology, Psychiatry and Microbiology) which also includes exam analysis.

Planning and modifying with scientific committees: resident’s curriculum, accreditation and others.

Organizes the yearly admission and registration for residents.

Maintains and updates the resident’s database in order to report the list of residents sponsored by Ministry of Health for monthly allowances.

July 2005 - March 2007 TDA Secretary General

June 2004 - June 31, 2005 Executive – Human Resources

TOYOTA OTIS INC., Manila, Philippines

Dealer of Toyota vehicle

Reports directly to the Chairman of Executive Committee in relation to activities and dealer penalties.

Responsible for coordinating the activities of Toyota Dealers Association (TDA) to all Dealers.

Prepares Financial Report of Toyota Dealers Association.

Reports to the committee for specific responsibilities associated with the powers delegated to the committee by the Board.

Efficient administration of all aspects of secretariat ensuring that needs of the members of the committees and other sub-committees are served effectively in consultation with the members of Board

Conducts dealer spot- visit to ensure all policies i.e. uniform pricing are being implemented and imposed.

Executive – HR

Conducts training needs analysis (TNA) and develops training module

Conducts in-house seminar and trainings.

Arranges external and internal training needs such as speakers, venue, attendees, refreshments, professional fee, transportation and other training materials.

Facilitates orientation of new hire workers, new regularized workers.

Conducts performance appraisal and job evaluation analysis.

Feb 2001 - Dec. 2002 Training Specialist

July 2000 – Dec 2000 Compensation & Benefits Coordinator

July 2000 – December 2000 HR Assistant

Monde M.Y. San Corporation, Rizal, Philippines

Manufacturer of Biscuits (Sky Flakes, Fita, Graham etc.)

Training

Conducts training needs analysis and develops training module

Conducts in-house seminar and trainings.

Arrange external training needs such as speakers, venue, attendees, refreshments, professional fee, transportation and other training materials.

Monitors workers’ performance progress.

Facilitates orientation of new hire workers, new regularized workers.

Conducts performance appraisal.

Compensation and Benefits

Directs and controls computation, auditing and processing of payroll of all employees and those under secondment contract.

Coordinates with service agency on issues such as contract renewal, surety bond, company policy, manpower needs, other problems/concern

Directs and controls the processing and preparation of Social Security System, Phil health & other benefits in compliance with the regulations issued by such gov’t agencies.

Monitors and controls the issuance of all benefits incorporated in Collective Bargaining Agreement, including its processing and recording.

Develops approval programs which seek to lower labour cost, through application of sensible labour cost reduction programs in coordination with the Production. Department and HRDA.

Develops payroll system in coordination with I.T. Consultants /Programmer

Reports latest laws concerning minimum wage and other pertinent Philippine Labour Laws on new benefits, which is covered by the Collective Bargaining Agreement (CBA).

Act as a Committee Head for any grievances relating to employee’s benefits.

Recruitment:

In-charge of full recruitment process for workers vacancy

Administers and interprets Psychological Testing.

Sanitarian:

Conducts sanitation and safety rounds and random checking of employees’ compliance with HSEA.

Perform as an Executive Secretary of the Assistant to the President:

Arrange meetings and draw up minutes of the meetings of the Asst. to the President.

Coordinates and negotiates with M.Y. San advertising Agencies for TV advertisement and other company activities.

In-charge of creating team/group for product sampling on any countries big event or concert

Work as a Production Custodian in the absence of the Assistant to the President to oversee daily production with the Production Manager for reporting purpose

LANGUAGES

English Fluent

REFERENCES – Available upon request

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