Business System Analyst

Vishaal Robert

**** ***** ******, *******, **, V5C2W8; 1-604-***-****, acqobw@r.postjobfree.com

Demonstrated Skills and abilities

•Excellent communication and interpersonal skills developed liaising with various stake holders during 5 years in project management

•Leadership, team building and mentorship skills acquired by performing the role of project leader

•Banking and Financial system knowledge developed by executing projects for Citibank, BNYM,JPMC and Amex

•Requirement gathering, estimation and requirement specification skills acquired in the role of subject matter expert for Chrysler’s GAP FF system and as Business Analyst for Citibank

•Proficiency in process mapping, SDLC,performance and project management developed through work on a variety of projects

•Knowledge of Mainframe systems,Cobol,DB2,IMS,VSAM,CICS,UML and Visio

Work History

Intern, Health Megamall, West Vancouver, Canada 2015 to 2015

•Performed management consultancy

•Created process flow diagram for customer service

•Performed requirement analysis and vendor selection for IT infrastructure

Business Analyst, Emerio Globesoft Pte Ltd, Changi Park, Singapore 2011 to 2012

•Consultant at Citibank Singapore. Liaised with various stakeholders

•Worked with the technical team to determine the requirements specification and estimation

•Planned and Reported to Management Team based on project tracking requirement

•Created business requirement documents and managed requirements .

•Created test plans and coordinated user acceptance testing.

•Coordinated the release activities and post implementation support

• Conducted user training and prepared user manuals to ensure compliance with system changes

Associate, Cognizant Technology Solutions, Pune, India 2009 to 2011

•Coordinated with the users and business analysts to understand the business requirements

•Created uses cases and coordinated and supported testing activities

•Conducted technical and business training and mentored team members

•Performed status reporting and Process design to ensure the quality processes were followed

•Won the project of the year award for the successful execution on Bank of New York Mellon Project with quality and within time lines

Project Lead, Syntel Ltd, Pune, India 2006 to 2009

•Won the star performer award for 2007 for outstanding performance for Chrysler GAP-FF team

•Performed the role of Subject matter expert for Chrysler Account payable application

•Elicited and managed requirement and maintained requirement traceability

•Tracked and managed risks and maintained risk mitigation plan

•Prepared technical documents and Test Plans based on the change requests

•Co-ordinated with stakeholders and performed project consultancy as required

•Mentored team members and rated their performance for annual appraisal

Software Engineer, US technology resources, Trivandrum, India 2005 to 2006

•Prepared and reviewed technical specification to comply with business requirements

•Performed system analysis, coded and tested batch and online codes based on technical specifications

•Performed production support activities to ensure business continuity

•Performed the role of Configuration Controller and Defect Prevention Controller for the Project

Consultant, Enness Pvt Ltd, Cochin, India 2002 to 2005

•Performed Requirement analysis for the organization

•Conducted Software procurement and coordination with vendors for new application development

•Conducted User training and prepared user manuals to comply with system changes and development

Education

Master of Business Administration, Vancouver Island University, Nanaimo, BC 2013 to 2015

Relevant courses: Effective manager, Project Management, Financial Performance Management, International Business, Research method and Consulting, Strategic marketing management.

Master of Science in International Business, University of Hertfordshire, UK 2013 to 2015

Relevant courses: International Marketing, Managerial Economics

Bachelor of Engineering, Computer Science,Madras University 1998 to 2002

Relevant courses: Programming Languages, Data Structures, Management Information Systems

Contact this candidate