Customer Service Part Time

Zenaida Enid Solero

**** *. *** ** *** * Hammond, La 70401 Cell-757-***-**** *******@*****.***

EDUCATION

SOUTHEASTERN LOUISIANA UNIVERSITY- HAMMOND, LOUISIANA Master of Science in Integrated Science & Technology with a Concentration in Chemistry Fall 2013- Spring 2015

TROY UNIVERSITY- TROY, ALABAMA Bachelor of Science in Chemistry Fall 2012-Spring 2013

AUBURN UNIVERSITY- AUBURN, ALABAMA

Bachelor of Science Chemistry Fall 2008-Summer 2012

EXPERIENCE

SOUTHEASTERN LOUISIANA UNIVERSITY - VP UNIVERSITY ADVANCEMENT Graduate Assistant- (August 2013-Present)

Perform data entry

Create HTML pages

Handle university donations

CENTRAL INTELLIGENCE AGENCY (CIA) - LANGLEY, VIRGINIA Intern- (May-August 2009, June-August 2010, December-January 2012, December-January 2013 )

TS/SCI Clearance

Full scope polygraph

Developed analysis, briefing, and technical writing skills

TROY UNIVERSITY –ANALYTICAL CHEMISTRY LAB

Student worker –Part time (August 2012-December 2012)

Responsible for setting up equipment

Making chemicals and setting out chemicals

Cleaning labs and disposing of waste

COLLEGE OF ARCHITECTURE AND DESIGN –INFORMATION TECHNOLOGY

Student worker –Part time (February 2010-May 2012)

Responsible for the maintenance of the public computer areas, printers and printer carts

Handled basic computer trouble shooting

Provided customer service

SKILLS SUMMARY

Performed Organic Synthesis

Ran GC-MS

Worked jointly with Bercen Inc. improving paper sizing synthesis

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