Customer Service Representative

Sally Renee Shoemaker

***** *. **** **. *******, Arizona 85032 s ***************@*****.***

Tel: 602-***-****

I am seeking a position where I can develop and excel while giving my best to an employer. I am a friendly, loyal and focused individual who has a drive to succeed in any environment. I have extensive experience working as a cashier and customer service representative in the retail industry I excel at learning new things and adapt quickly to any given situation. I get along well with others, but I am also comfortable working under my own supervision. I am a creative problem solver and bring a fresh perspective to my work. Cashier (January 2011 Current)

LSTravel Retail North America, P hoenix

● Worked a cash register on my own and with other employees.

● Stocked shelves.

● Have been trusted to execute bank runs and count the safe.

● Always counted my own register correctly and quickly.

● Opened and closed the store on my own.

● Trained new employees.

● Worked multiple other stores within the LSTravel company.

● Worked well in the fast paced environment.

● Handled customer counts in excess of 2,500 or more per day calmly and efficiently.

● Took leadership initiative in conducting the stores.

● Received a multitude of compliments and recognition for handling customers.

● Selected to train employees on new register software. Cashier (July 2007 Feb 2009)

KB Toys, Phoenix

● Worked a cash register on my own and with other employees.

● Stocked shelves.

● Worked Black Friday calmly and efficiently.

● Helped new Store Managers with our store.

● Have received training and completed training for an Assistant Manager position.

● Have been trusted to execute bank runs and count the safe.

● Always counted my own register correctly and quickly. Other Skills

● Basic knowledge of technical support (I.e. fax machines, desktops, laptops and smartphones)

● Advanced graphic design knowledge

● Meticulous organization

● Advanced knowledge with Microsoft Office

● 4675 Ten Keystrokes per hour

● Process refinement

● Excellent customer service

Education

Paradise Valley High School (Aug 2004 May 2008)

Some College experience (June 2008 December 2010) GPA: 3 .8

Honor Roll, Perfect Attendance, and Honor Roll Presidential Award.

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