Customer Service Manager

Location:

Posted:

July 11, 2015

Rovin Ramirez

Experience

June 2015- Present

Customer Sales Advisor Advanced Auto Parts Woodside, NY

• Selling parts and services to customers

• Keeping track on all inventory

December 2014- June 2015

Associate Equinox Sports Club NY,NY

• Responsible for keeping designated area clean

• Assigning members personal lockers and keys

February 2014- December 2014

MCSA (Mechanical Customer Service Advisor) Sears Auto

• Responsible for selling and servicing customers in person and on phone

• Maintain knowledge of products and services

• Assist customers by greeting, welcoming and directing them appropriately

November 2010 - June 2011

Messenger Walsh Messenger Garden City,NY

• Highly skilled in picking up and delivering items to their destination

• Demonstrate ability to load and unload items from delivery vehicles

• Plan and follow the most resourceful routes for delivery

• Ability to communicate verbally with customers in professional matter

January 2008- July 2010

Stock Clerk Gleason Paint Woodside,NY

• Examine and inspect stock items for wear or tear defects and report any damage

• Clean and maintain supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations.

• Provide friendly and courteous service to all customers.

• Maintain store appearance by cleaning shelves, floors and windows.

Capabilities

• Computer literacy includes ability to type 65 wpm, proficient in Word, Excel and PowerPoint.

• Bilingual and excellent organizational, communication and customers service skills.

• Detail oriented with profound ability to work independently with little or no supervision.

References

Sears Automotive: Jeff Chen (Manager) 718 476- 7224