Quality Assurance Technician
Resume:
MICHAEL AUGUSTINE
Brook Park, Ohio 44142
************@*****.***
PROFESSIONAL SUMMARY
Individual with over 20+ years of professional experience in Quality Assurance, Inventory Systems, Warehouse, Shipping/ Receiving management. I am technically experienced in a multitude of processes and approach obstacles with positive problem solving solutions.
KNOWLEDGE, SKILLS, and ABILITIES:
Dedicated and committed to company goals, priorities, and mission plans
Experienced in Lean/6-sigma processes and implementation
Easily adaptable to new concepts and responsibilities
Ability to multi-task well with multiple assignments
Good communication skills with a team oriented mentality
Capable of developing documentation for work processes and procedures
Development of Corrective Action Plans for quality and processing issues
Well versed in warehouse processes/functions along with use of RF Scanning systems
Proficient in the use of optical comparator, calipers, micrometers, depth gauges
PROFESSIONAL EXPERIENCE
Interstate-McBee, LLC Cleveland, Ohio June 2014 to present
Quality Assurance Technician
Incoming Material Lead Inspector. (Annual sales over 96 million)
Section and mount incoming heat treated parts. Inspection with scope for micro-hardness verification
Design of process procedures for micro-hardness testing
First Article and in-process inspection verification
Development of inspection Key Characteristic’s templates
Use of Zeiss Rondcom, Surfcom, and Mahr surface testing equipment
Interdesign, Inc., Solon, Ohio September 2002 to June 2013
Senior Quality Assurance Technician
Designed and implemented complete process for inspection of all product. (Annual sales over 300 million)
Conducted daily inspections from the production lines using various QC measuring instruments.
Responsible for compliance of product produced to the all stated requirements.
Coordinated all factory Global Compliance Audits, with third party inspection companies, (Intertek, Bureau Veritas & SGS).
Verified that all factories complied with the company’s manufacturing policies and procedures.
Maintenance of daily inspections records as well as monthly and annual quality reports.
Responsible for handling quality issues from Customer Service and Sales.
Created rework processes for defective material and coordinated with the purchasing and production departments.
Monitoring of Defective data bases for Target and Wal-Mart. Reduced the defective rate for both customers by 7% and 8% respectively.
Handled all samples items requiring independent lab testing for product compliance.
Coordinated with all factories in China to maintain a SIP packet for products made.
Reduced the overall defectives for Target Corp. items to under 2% which translated to over $300k savings annually.
Maintained the data base for the quality department and corrective action plans taken.
MICHAEL AUGUSTINE
Kelch Sheet Metal, North Royalton, Ohio March 2001 to June 2002
Painter
Completed 85% of all painting done in the company.
Resolved work problems and assisted others as needed.
Ensured all safety standards were followed and enforced.
Maintained company paint inventory and ordered paint as needed.
Spray painted 250 Federal Express Boxes per week.
Patio Enclosures Inc., Macedonia, Ohio April 2000 to January 2001 Second Shift Supervisor
Monitored and maintained proper production levels and efficiencies, establishes or adjust work procedures to meet production schedules.
Ensured all safety policies and regulations are followed and enforced.
Analyzes and resolve work problems and /or assist workers in solving work problems.
Created and implemented written systematic job function/procedures for each specific task in the plant.
Generated monthly, yearly, and special project reports.
J. T. Eaton Company, Twinsburg, Ohio November 1998 to March 2000
Production Supervisor
Supervised a union work force of 20 personnel.
Maintained and set up all equipment for daily use.
Made all products in compliance with all EPA regulations.
Supervised the Shipping and Receiving departments.
EDUCATION
University of Maryland Military College
Associates Degree in Personnel Management
MILITARY SERVICE
US Army
Honorable Discharge
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