Customer Service Medical Assistant
Resume:
BARBARA WHITE
LIBERTY TOWNSHIP, OHIO 45011
**********************@*****.***
CAREER SUMMARY
I am an organized, enthusiastic Administrative/Office Manager that works independently
and is a self starter; experienced in office procedures.
SKILLS SUMMARY
Microsoft Word Communication Skills
Organizational Skills Leadership Skills
EDUCATION
Attended ITT Technical Institute, Norwood, Ohio
Southwestern Business College, Springdale, Ohio
Associated Degree of Medical Assistant
Graduated June, 1998
CAREER HISTORY
Medco Pharmacy, Fairfield, Ohio
Pharmacy Supporter
June 11, 2007 – November 12, 2009
Utilized computer system to retrieve doctors orders to get clarification on Patient’s
medications and dispensing instructions. Created documentation form to be faxed to
doctors offices. Handled patient questions or concerns in a timely manner ensuring
satisfaction.
Saint Agnes Church, Cincinnati, Ohio
Administrative Assistant
August 2004 – December 2006
Handled all administrative duties, processed all the billing, prepared church bulletins,
distributed the mail, answered incoming calls, maintained the files, conducted customer service.
Catholic Social Services, Cincinnati, Ohio
Lateral move went to job above
Secretary/Office Manager
March 1998 – August 2004
Handled all administrative duties for the staff, distributed the mail, help patient’s to sign
in, answered all incoming phone calls, maintained the files. Conducted customer service.
Anthem Blue Cross and Blue Shield, Cincinnati, Ohio
Administrative Office Supporter
May 1993 – December 1997
Assisted professional staff in departmental projects and assignments. Handled all
administrative duties for the staff, maintained the copier machine, ordered coffee, tea, and office supplies, made arrangement for lunch accommodations to be catered in or went and picked-up the lunch for the business meetings, was in charge of getting all managers their laptops, franklin planners and their diner’s credit card ordered for traveling purpose and made hotel accommodations.
Directel (Seasonal), Fairfield, Ohio
Secretary
February 1990 – April 1992
Coordinated inside phone sales. Processed orders into the computer system, coordinated
credit and refund checks for customer disbursement.
Cincinnati Chiropractic Center, Springdale, Ohio
Medical Assistant/Front Office
January 1989 – November 1990
Scheduled x-rays, therapy sessions and take TPR (temperature, pulse, respiration) for all
patients. Assisted the physicians in examinations.
Price Hill Clinic, Price Hill
Medical Records Chief/Receptionist – Agency position
June 1988 – November 1989
Answered all in coming calls up to 150 calls daily. Registered an average of 200 patients
in a 4 hours period. Typed information onto the patient’s medical record to keep current
and conducted customer service.
The Ohio Bureau of Employment Services, Bond Hill, Ohio
Claim’s Processor
September 1986 – June 1988
Processed unemployment claims for payments. Stamp their booklet and gave them their
return date to the office.
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