Customer Service Manager
Resume:
Shyanna Henderson
***** ******* **** *** *** Dallas, Tx 75253
*******@*****.*** - 214-***-****
Work Experience
Student Loan Representive
JP Morgan Chase
May 2012 to March 2013
Answered telephone calls and assisted customers with their student loan applications. I answered questions, took applications, and contacted anyone other department needed during the application process. Communicated with other departments of student loans on any information needed for customers.
YMCA of Greater Indianapolis Site Director
YMCA
August 2011 to May 2012
Program Director: Erin Neff
Provided childcare for families. Lead daily activities in the classroom. Planned the weekly activities for the following week.Communicated with parents about their child and any information that the office had for the family.
YWCA of Garland Prek Teacher
YWCA
March 2009 to October 2009
Manager: Tiffany Denson
Provided childcare for families. Lead daily activities in the classroom. Planned the weekly activities for the following week.Communicated with parents about their child and any information that the office had for the family. Take weekly payments from parents. Answer telephones and give tours of the center.
Shift Manager
Einstine Bro Bagels
-
Dallas, TX
October 2008 to March 2009
Manager: LaToya Mitchell
Lead team members in assisting customer service to customers; in preparing food and service. In charge of opening the store four times a week, this consisted of counting the safe and cash drawers, preparing food for the day, and ensuring that the store was prepared for the customers of that day.
Education
Education
Eastfield College -
Mesquite, TX
Currently Enrolled August 2015 working on an Associates in the Art of Teaching
2009 to 2011
High school diploma
Center Grove High School -
Greenwood, IN
2007
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