**** *******, *** ******* ** *****

Home: 210-***-****

Cell: 210-***-****

acqo2p@r.postjobfree.com

** **** ****

Attention: Hiring Manager

Please find attached my resume for your consideration.

As you can see from my resume, I have a solid background in administration and customer service both in the U.S. and Australia in a variety of industries. I believe that my work history demonstrates my ability to perform a range of tasks in fast-paced, customer-orientated environments.

I have recently moved to San Antonio with my family after living in Sydney, Australia for the past 15 years.

I have just received my Work Permit/Green Card and am excited by the prospect of exploring new career opportunities in my new hometown.

The most challenging position I have held to date was in my last position of owner/manager of our family run DVD store, which utilized my entire skill set. I enjoyed the experience immensely, and I feel that it proved I am capable of taking on responsibilities, managing my time effectively and easily adapting to new environments.

I am proficient in a variety of software packages, including Microsoft Word, Excel, Power Point, and Outlook. While managing the DVD store, I was also exposed to a variety of retail software programs.

My typing speed has been tested at 60 words per minute (http://10fastfingers.com/share-badge/1_BI)

As my past work experience has crossed different industries, I am open to any opportunity at any level here in San Antonio. I appreciate your consideration and would welcome the opportunity for an interview.

Kind Regards,

Ann Bengele

Ann M. Bengele

9839 Morningfield, San Antonio TX 78250

Home 210-***-**** or Cell 210-***-****

Email: acqo2p@r.postjobfree.com

Oct 2008 – Aug 2014 ESSENTIAL RECRUITMENT (NEWS LTD), Sydney, Australia

Printing/Process Operator (On-Call Part-Time)

Assisted Senior Publishing Operators with printing of daily newspaper

Assisted with promotional/advertising activities

Mar 2011 –Jun 2014 CIVIC VIDEO GREENACRE, Sydney, Australia

Franchise Co-Owner/Manager

Managed day to day operations of retail/rental video store

Purchased monthly new release DVD products

Facilitated customer service issues and delinquent accounts

Jan 2009 - Apr 2011 UNIVERSITY OF SYDNEY, Sydney, Australia

Research Group Administrator

Provided executive support to Team Leader

Assisted research team (academic staff and doctoral students) with budgeting and financial reporting, recruitment

Organised seminars, conferences and forums

Managed research team's website

Apr 2006 - Sept 2008 Maternity Leave

During this period, I was also an active day trader of stocks and commodities.

May 2005 - Apr 2006 JULIA ROSS / NSW DEPARTMENT OF HOUSING, Sydney Australia

Executive Assistant (Part-time)

Provided administrative support to consultation team, including coordinating meetings, taking minutes of meetings, preparing statistical reports (consultation team consisted of consultants, departmental staff and local council representatives)

Organized community/stakeholder events, workshops and seminars

Produced, edited and arranged mass printing and distribution of reports, newsletters, promotional flyers, correspondence and workshop/seminar materials.

Maintained databases of clients and stakeholders.

Mar 2004 - May 2005 AUSTRALIAN WOOL INNOVATION, Sydney Australia

Project/Executive Assistant (Part-time)

Diary management including arranging teleconferences, meetings, workshops/seminars

Organized travel arrangements for staff and committee members

Prepared minutes of meetings, correspondence, presentations and reports

Provided administrative and project support to team members, including processing of project payments and invoices

Jan 2004 - Mar 2004 GUARDIANSHIP TRIBUNAL, Sydney Australia

Administrative Assistant (Part-time/temporary)

Duties including data entry, sorting and registering daily mail, and switchboard relief.

Oct 2001 - Dec 2003 Maternity Leave

During this period, I was also an active day trader of stocks and commodities.

Dec 2000 to Sep 2001 SCOUTS AUSTRALIA, Sydney Australia

Executive Assistant to the National Chief Executive

Secretariat support to the National Executive Committee, including co-ordinating meetings, organising travel and accommodation, and taking of meeting minutes.

Executive support to the Chief Commission of Australia and the National Chairman of Scouts Australia

Assist in national marketing campaigns, including updating the national web site.

Jan - Dec 2000 BLESSINGTON JUDD SOLICITORS AND NOTARIES, Sydney Australia

Executive Secretary

Executive assistant to two solicitors specialising in strata/property management, including diary management, liaison with clients, production of correspondence and court documents, coordination of monthly billing of clients.

Assisted in developing promotional and marketing material.

Provided regular relief support to reception area, including switchboard duties.

Apr 1999 - Nov 1999 INNER CITY GAMES, Los Angeles

Executive Officer – Assistant to the President & Executive Director

Assisted in fund raising and grant writing activities, including researching funding sources, building relationships with prospective and current donors, and writing comprehensive proposals and reports.

Assisted with the logistical planning of special events, programs and fundraising activities.

Establishment and maintenance of office systems and procedures, including filing system, financial management systems, and databases of volunteers, sponsors, other funding bodies and supporting agencies.

Jan - Mar 1999 HAVEN HILLS, Los Angeles CA

Teacher’s Assistant

Volunteered while waiting for Green Card (Haven Hills is a crisis shelter for victims of domestic violence).

Assisted classroom teacher at the shelter’s on-site school for children between the ages of 5 to 15.

Feb - June 1998 UNIVERSITY OF CALIFORNIA, Irvine CA

Laboratory Assistant (part-time)

While studying full-time at UCI, I worked on campus as a laboratory assistant

Assisted in recruiting and running participants through psychological experiments.

Mar - Dec 1997 AUSTRALIAN INDUSTRY GROUP, Sydney Australia

Executive Assistant to the National Director of Training (Part-time)

Worked 25-30 hours/week whilst undertaking full-time university studies

Assisted with the development and implementation of a national marketing and communication strategies aimed at introducing new training reforms in the manufacturing industry.

Feb 1995 - Mar 1997 JOBSKO, Sydney Australia

Executive Officer

Managed the NSW office of this government funded national organisation, involved in the creation of entry level employment and training opportunities within the manufacturing industry.

Successfully introduced improvements to funding arrangements for industry training and industry services made available by federal and state governments.

Represented the company on various steering committees and training advisor boards.

Dec 1981 - Feb 1995 FEDERAL DEPARTMENT OF EMPLOYMENT, EDUCATION,

TRAINING AND YOUTH AFFAIRS, Sydney Australia

Aug 1994 - Feb 1995 Senior Executive Officer, Vocational Education and Training Division

Human resources and financial management for the NSW Division, with a staffing of 50 employees.

Team leader for number of Executive Officers responsible for implementing new industrial and vocational training arrangements across numerous key industries.

Apr 1990 – Jul 1994 Industry Training Manager, Vocational Education and Training Division

Managed various federal government programs with significant annual budgets.

Acted as the Department’s representative on various external committees and boards.

Dec 1981 to Apr 1990 Various administrative positions

EDUCATION

19981 year Scholarship/Student Exchange, University of California, Irvine

1997Bachelor of Arts (completed only 2 years), University of New South Wales

1996 University Preparation Program, University of New South Wales

1989Business Management Diploma, Sydney Institute of Technology

1981Secretarial Studies Certificate, Petersham Institute of Technology

1980Burwood Girls High

REFERENCES Available upon request.

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