Manager Customer Service

Jenny L Petry

******@*******.*****.***

SUMMARY

Self- motivated employee with broad knowledge and 10+ years experience in purchasing for the IT and Oilfield commodities, can excel in a fast paced environment with minimal supervision. I have the ability to update and maintain reports. Always ready to adapt to changes and or assistance to any one of the team members as needed.

COMPUTER SKILLS

SAP

Microsoft Office

Crystal Reporting

Remedy

SWMS

Glovia

Rumba/MS400

PeopleSoft

PROFESSIONAL EXPERIENCE

Sysco Corporation 2010-2015

Purchasing Agent III

Manager – Cassye Cook Provost

Purchasing of all hardware and software

Hardware and Software maintenance validation and tracking

oMicrosoft

oDell

oHewlett Packard

oSymantec

Tracking of Assets on hardware

Expedition of orders – external and internal

Running of Crystal Reports for management

Validation of consulting hours and invoices

Receiving of product at corporate and operating companies

Verifying quotes from vendors

Customer Service with internal and external customers

3 way match on Invoices

oResolved invoice discrepancies

Verified pricing on orders against Statements of Work and Terms and Conditions

Worked with our Vendor Management Group to verify contract approval

Implementing SAP for go live for IT purchasing

oWorked with SAP Team to resolve issues

Maintaining all of Corporate VoIP and Network refresh orders

oOrdering

oMaintenance

oInstallation

Computer Technology Solutions 2007-2008

Buyer/Planner

Manager – David McConnell

Purchase all the piece parts for Dell and Apple

Cleared all of the Awaiting Parts List for Dell board and LCD repair

Audited Contracts

3 way match on invoices

oResolved invoice discrepancies

Promoted to Returns Management

oImplemented the LCD returns process

Waukesha-Pearce Industries, Houston, Texas 2006-2007

Branch Secretary – CMD Division

Manager – Les Frazier

Receptionist

Accounts Payable/Accounts Receivable

Petty Cash account

Purchase parts and other supplies

Invoicing/Payroll

All office duties

Abrahms/Allstates technical, Houston, Texas 2003-2005

Buyer/Administrative – Tennessee Gas Pipeline

Manager – Norman LeBrun

Purchased all non-stock and specialty products

Decreased lead times on all orders

Maintained all files

Update warehouse log daily

Audited contracts

Primary Services for Shaffer Varco, Houston, Texas 2001-2002

Buyer – Research and Development

Manager – Chris Beiber

Custom ordered materials and parts for Research and Development.

Condensed all R & D open purchase orders by 50%.

Cut the overall spending by negotiating prices with vendors.

Reorganized the blanket purchase order system with various vendors.

Located new vendors for more efficiency.

Submitted drawings to vendors and verified dimensions

Audited contracts

3 way match on Invoices

Contract Administrator

Input all contracts into SAP for employees and customers.

Cut backlog of contracts down by 75%

Compaq Computer Corporation, Houston, Texas 1999-2001

Buyer/Planner I

EDUCATION

Currently pursuing a Bachelors degree in Business Management at

Texas A&M Commerce

Member of National Society of Leadership and Success

Letter of Recommendation and References available upon request

Contact this candidate