Raneza Morioka
*** ********* ****** ********** *****
Phone:092********
Email:******.**@*****.***
OBJECTIVE
To be a part of the company's growth and success with the contribution of my skills. A career oriented, hardworking, adaptable, self-motivated, career determined and offers a great deal of potential. Has dedication to obtain the overall goals of the company. And to find a challenging position to meet my competencies, capabilities, skills, education and experience.
WORK EXPERIENCE
MAX RESTAURANT Manila, Philippines
March 2012 - May 2013
Position: Waitress
Duties and responsibilities:
Welcome and greet guests. Make all guests feel comfortable and let them know you're there to personally take care of them, Deliver food and beverages from kitchen to guest are in timely manner. Perform side work at the start and end of each shift as required by service station assignment. Maintain clean service areas.
Monitor and observe the dining experience of our guests. Ensure that they are satisfied with the food and service. Respond promptly and courteously to any requests. Prepare the bill, present the check to guest, accept payment, process credit cards or make change (if applicable). Thank guests for their visit and invite them to return.
SM Department store Ortigas
Philippines
September 2010 - November 2012
Duties and responsibilities:
Greeted customers and determined their needs and wants. Discussed type, quality and number of merchandise required for purchase. Recommended merchandise based on individual requirements. Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services. Explained the use and advantage of merchandise to customers. Answered customers’ queries and concerns Showed the live working of merchandise. Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and DELIVERY dates.
EDUCATIONAL ATTAINMENT:
Secondary
Jose P. Laurel High school
2000 - 2004
Computer Skills:
Knowledge in DOS, EXCEL, MS WORD, WINDOW 95, 2003 and Internet applications. Knowledge in using of FAX MACHINE, PHOTOCOPYING MACHINE. Knowledge in MICROS. Knowledge in FIDELLO.
Soft Skills:
Strong communicator. Good team leader, quick learner, motivated and performs well under pressure.
PERSONAL INFORMATION:
DATE OF BIRTH : May 14, 1985
PLACE OF BIRTH : Manila, Philippines
LANGUAGES : Tagalog, English, Nihonggo
AGE : 29 yrs old
CIVIL STATUS : Single
CITIZENSHIP : Filipino
Raneza Morioka