Customer Service Operator
Resume:
KENDRICK GRAY
PINE BLUFF, AR 71601
TEL: 901-***-****
EMAIL: ****************@*****.***
CAREER OBJECTIVE
I look forward to utilizing my technical, manufacturing and educational skills to propel your organization to advanced heights. I am a highly motivated, team-player that produces professional results efficiently and effectively within small and large business environments.
EDUCATION
Graduated, University of Arkansas at Pine Bluff May 2014 Pine Bluff, AR
Bachelors of Science, Industrial Technology 2.8 GPA
PROFESSIONAL EXPERIENCE
Hartman & Walsh PC 2014-2014 St. Louis, MO – Hot Springs, AR
Forklift/Caterpillar Driver Operator
Pump Operator in which we pump dirty water through lines to make clean water
Shovel Cold Tar that came from sand blasting and water blasting
Keyline Transportation 2011 Intern Olive Branch, MS
Preformed operator and user level maintenance on Transportation equipment.
Preformed Loading and Unloading equipment merchandise operations.
Successfully preformed over 500 hours of safe transportation operations.
Computer Technician-Pine Bluff School District Technology Department 2012 Intern Pine Bluff, AR
Installed new software in accordance and guidelines of the users request.
Set and installed switches and routers on local and wide area newtworks
Fabricated and installed multiple Ethernet cables to ensure minimum signal losses
Collected network performance metrics and routinely verified the programming of network devices to ensure compliance with customer network policies and procedures.
Vector Marketing Jan 2010-August 2010 Pine Bluff, AR
Setting Appointments with potential customers through personal contacts and referrals
Presenting Cutco products to prospective customers and writing up orders
Assisting existing customers with service requests
Reviewing personal performance with the manager and also attending training sessions and conferences that are offered
Overnight Stocker -Wal-Mart 2009-2010 Pine Bluff, AR
Restocked shelves with merchandise in an accurate and timely matter.
Assisted in keeping inventories up to date and accurate.
Provided the highest customer service as a cashier.
Loader / Unloader-Del-Nat Tire Company 2007 Memphis, TN
Ensured all products where accounted for while loading merchandise.
Received and unloaded merchandise without loss or defect.
Provided Forklift operational skill to assist in shipping merchandise.
Assisted with and managed merchandise inventory daily in excess of $50K daily.
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SKILLS AND COURSES COMPLETED
Architectural Design
Industrial Safety & Management
Quality Control
Electronics Fundamental
Inventory Management
AutoCAD 2009-2014
Revit 2011-2014
Autodesk 3-D Max
Microsoft Word
MS PowerPoint
MS Excel
C++, and OSha-10
JavaScript
UHP (high Pressure)
Special Topics Networking
Programming Logic
Digital Electronics
Estimating Scheduling
Fluid Power System
ACTIVITIES AND HONORS
I.U.P.A.T Trade Union 2nd year apprentice
President of Lions Program 2008-2010
Member of Kappa Alpha Psi Fraternity Inc. Spring 2013
Member of Society of Manufacturing and Engineers Spr. 2009 - 2014
Dean’s List 2011-2012
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