Customer Service High School
Resume:
Brooke Terry
Hephzibah, GA ***15
Summary of Qualifications
More than 6 years of experience in customer service
Use of basic math skills and using cash registers.
Experienced training completed in several varieties of helping people.
Hands on experience, increasing my abilities on a daily basis of learning new software easily.
Excellent communication and human relations skills.
Honest ability to maintain confidentiality of work records.
My greatest asset is I am confident in my abilities to perform well and quickly adapt to any position available.
Professional Experience
Yuba City Police Department 2008 - 2010
Cadet
Volunteered for 16+ hours monthly
Filed reports/papers in correct places in the Records Dept.
Actively participated in Dispatch
Spent one weekend per month in trainings
The Cookie Tree 2009 - 2011
Cashier/Front Counter
Greeted customers, cleaned floors, counters, restrooms
Answered incoming calls on multi-line phone and took orders
Set-up and maintained front counter and display cases
Applebee’s 2011 - 2014
Host/Server Trainer
Greet guests by opening door and with a friendly smile
Take care of all of guests needs
Multi-tasking daily during shifts when taking care of several tables at one time
Maintain health and safety codes while coaching others to do so as well
Train Hosts/Servers how to properly perform their duties
Applebee’s 2015-present
Server
Greet guests while offering promotional items
Take care of all guests needs
Multi-tasking daily during shifts when taking care of several tables at one time
Kroger 2015-present
Cashier
Ring up orders
Handle situations when prices are incorrect
Answer any questions customers may have
Education and Professional Training
River Valley High School Graduated 2011
General Education
Yuba Community College 2011-2014
General Education/AA- Social Science
Computer Skills
Windows, MS Office, MS Excel, type 70+ wpm.
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