KEN TAYLOR

**** ********** **.

Glenn Heights, TX 75154

Home: 469-***-****

Cell: 469-***-****

acqngb@r.postjobfree.com

Experience

MAACO AUTO PAINT AND COLLISION

Addison, TX

September 2011 - CURRENT

BRANCH MANAGER

HEAVY PHONE AND FACE TO FACE CUSTOMER CONTACT. RESPONSIBLE FOR THE EVERYDAY OPERATION OF A HIGH VOLUME COLLISION REPAIR AND PAINT SHOP, PERFORMING ESTIMATES, SALES, PERSONNEL MANAGEMENT, PROFIT/LOSS, ACCOUNTS PAYABLE AND RECEIVABLES. SUPPLY, OPERATIONS AND LOGISTICS RESPONSIBILITIES. MANHEIM AUTO AUCTIONS

GRAND PRAIRIE, TX

September 2008 - May 2011

RECON SALES & BODY SHOP MANAGER

OVERSEEING AND COORDINATING DAY TO DAY OPERATIONS OF WHOLESALE PAINT AND BODY SHOP.

INVOICING, BILLING, DAMAGE ESTIMATES, PROFIT/LOSS

RESPONSIBILITIES AND TRANSPORTATION. RECOGNIZING AND RECOMMENDING UPSELL

OPPORTUNITIES TO INCREASE REVENUE AS WELL AS INCREASING VALUE OF CLIENTS ASSETS.

ALLEN SAMUELS AUTOPLEX

ENNIS, TX

Sept. 2005 - August 2008

SERVICE ADVISOR

CUSTOMER CONTACT, SALES AND SERVICE AS RELATED TO THE REPAIR AND ROUTINE

MAINTENANCE OF AUTOMOBILES. HEAVY PHONE AND PERSONAL CONTACT, CUSTOMER

RELATIONS RESPONSIBILITIES, DEVELOPMENT AND RETENTION. MAINTAINED CUSTOMER SATISFACTION INDEX SURVEYS (CSI) ABOVE ZONE AND

DIVISIONAL AVERAGES.

CHUCK FAIRBANKS CHEVROLET

DESOTO, TX

June 2003 - August 2005

SERVICE ADVISOR

HEAVY PHONE AND FACE TO FACE CUSTOMER CONTACT, SALES AND SERVICE AS

RELATED TO THE REPAIR AND ROUTINE MAINTENANCE OF AUTOMOBILES. CUSTOMER

RELATIONS RESPONSIBILITIES, DEVELOPMENT AND RETENTION. MAINTAINED CUSTOMER SATISFACTION INDEX SURVEYS (CSI) ABOVE ZONE AND

DIVISIONAL AVERAGES

ALLEN SAMUELS AUTOPLEX

ENNIS, TX

April 1996 - April 2003

ASST. SERVICE MANAGER/SERVICE ADVISOR

CUSTOMER CONTACT, SALES AND SERVICE AS RELATED TO THE REPAIR AND ROUTINE

MAINTENANCE OF AUTOMOBILES. HEAVY PHONE AND PERSONAL CONTACT, CUSTOMER

RELATIONS RESPONSIBILITIES, DEVELOPMENT AND RETENTION. MAINTAINED CUSTOMER SATISFACTION INDEX SURVEYS (CSI) ABOVE ZONE AND

DIVISIONAL AVERAGES. SUPERVISORY RESPONSIBILITIES IN SERVICE DIRECTORS

ABSENCE, INCLUDING DAY TO DAY OPERATIONS, CONFLICT RESOLUTION AND

EMPLOYEE RELATIONS. REGULARLY ATTENDED DEPT. MANAGER MEETINGS.

CARL WHITE CHEVROLET

CORSICANA, TX

December 1992 - April 1996

SALES REP

SALES OF NEW AND USED CARS

Education

NAVARRO COLLEGE, CORSICANA, TX

Associates May 1986

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Ken Taylor

469-***-****

acqngb@r.postjobfree.com

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