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Customer Service Technician

Location:
United States
Salary:
$55,000/yr
Posted:
July 08, 2015

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Resume:

John Suhr

**** ********* ***, **********, ** 916-***-****

john.conrad.suhr@gmai l .com www.linkedin.com/in/johnsuhr Education California State University, Chico

Bachelor of Science: Computer Information Systems, May 2015 Minor: Business Administration, May 2010

Member of Chico State Linux Users Group (CSLUG)

Projects FishOn: Android application utilizing SQLite database, Google Maps API, Weather Underground API, and Facebook API. http://fishon.tk BOLT: SQL*Plus database system running on Amazon Web Services Linux instance, utilizing complex queries and PL/SQL. Linux: Installed various Linux distributions on colleagues' computers. Configured firewalls and customized 'hosts' files to increase security. Provided support in person, over the phone, and through remote desktop applications.

CSLUG: Built, maintained and networked several computers for CSLUG. Skills C++/C, Java, Perl, Python, PHP, HTML, CSS, BASH Scripting, SQL, Android Development, Eclipse ADT, Linux/UNIX, VMware, VirtualBox, GIMP, Leadership, Problem Solving, Customer Service, Public Speaking, LibreOffice, Microsoft Office, Amazon Web Services Experience Associate, Multiple Departments

Home Depot, Chico, CA (2006-2007)

Earned Homer Awards in two departments. Operated point of sale computer systems. Operated color match and paint mixing computer system. Operated barcode scanning system and entered product SKUs into store database. Trained employees on aforementioned systems. Mattress Technician, Courier

Square Deal Mattress Factory, Chico, CA (2002-2006) Built, repaired, and delivered mattresses. Mapped efficient delivery routes utilizing Google maps. Gained customer service skills. Trained employees.

Courtesy Clerk, Utility Clerk, Natural Foods Clerk Raley's Supermarket, Sacramento, CA (2001-2002)

Gained customer service skills. Provided cheerful and positive environment for both customers and co-workers. Maintained inventory, placed orders.



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