SHANNON ALEXANDER-PHIFER

Doctoral levelBusiness Professional with extensive Accounting, Human Resources, and Environmental Services experience. Strong background in accounts payable and receivable, payroll, budgeting, forecasting and related functions. Excellent communications, leadership, managerial, and interpersonal skills.

Education

October 2010 –2015

Doctorate in Business Administration

Emphasis in Human Resource Management

Capella University

September 2008 - July 2010

Received MBA

Kaplan University

Member ofSigma Beta Delta Honor Society

President of SAA Alumni (Student Accounting Association)

2006-2008

Received BS in Business/Accounting

Kaplan University

2001-2003

Received Associates of Applied Science Business/Accounting

Pulaski Technical College NLR, AR

Professional Experience

2014 – Present – Universal Empowerment Association

Executive Director

Provide leadership for the professional non-profit association.

Staff management

Fundraising, volunteering

New program implementation

Lead Program Directors

Budgeting/Forecasting

Establishing policies and procedures

Implement strategic networking relationships

Active Board of Directors leader

Strategic planning and implementation

Contract negotiation

Actively engage and energize volunteers, board members, event committees, and partnering organizations.

2013 - Present

SAP PROFESSIONAL BUSINESS COACHING/TRAINING

CONSULTANT

Business Coaching

Professional Coaching

Life Skills Coaching

Project Management Training

Public Administration Training

Human Resource Coaching/Training

Start-Up Consulting

Management/Strategy Consulting

December 2013 – February 2015

Capella University - Virtual

Flex Path Tutor

Tutor for undergraduate and graduate learners in Finance, Accounting, Economics, and Human Resource Management courses.

Synchronized and asynchronized meetings via Adobe connect, email, and phone.

Provide content area resources and notes to learners

Updated learner records in database.

Composed handouts and other literature that will be used for future reference in the program.

Various administrative duties.

2007 – 2013

April 2011- January 2013

Compass Group – Crothall LR, AR

Office Manager/HR Manager

Clinical Environmental Services Office/HR Manager at UAMS.

Human Resource Management

Employee relations

Processed payroll for 200+ hourly employees.

SAP

Overseen WC/UI claims throughout duration of claim.

Monthly invoicing

Budgeting, Forecasting, Auditing

Compliance Administrator

Composed Financial statements

Scheduledclient/vendor meetings

Wrote policies/procedures

Management trainingon policies and procedures.

Directed department conversions

UAMS Steering committee member of conversion from Legacy to Teletracking XT (bedtracking system).

Payroll conversion from Kronos to EPAY

Directed all administrative duties that pertained to management of office and Human Resource management

Wage and Hour Audit.

December 2007 – April 2011

Compass Group -Canteen Vending LR, AR

Cost/Staff Lead Accountant

A/P and A/R.

Weekly/Monthly/Year End Close

Inventory Control

Reconciliation

Supervised all transactions for twenty four routes and four warehouses

Financial reporting

Database management

Conversion into sku level inventory system.

Training employees on IVEND software

Acquisitions and Mergers

Consulted and trained Supervisors on changes of accounting tools within internal software

Trained Supervisors on SAP

Human Resource Management

October 2006 –December 2007

WindstreamLR, AR

Wholesale Billing Claims and Collections Staff Assistant

AR payments from customers Ran various reports.

Special projects.

Accounting duties pertaining to month end close.

COMPUTER SKILLS

Microsoft Office (Word, Excel, Access, PowerPoint, Project, publisher, One Note)

Peachtree, QuickBooks, JD Edwards, Oracle, SAP, ADP, CRM, PeopleSoft, ADOBE, SQL

Professional Organizations

PLCDC (PROMISELAND COMMUNITY DEVELOPMENT CORPORATION)

CHAIRMAN OF THE BOARD

www.promiselandcdc.org

NAPW- LITTLE ROCK CHAPTER

(NATIONAL ASSOCIATION OF PROFESSIONAL WOMEN)

VICE PRESIDENT

SIGMA BETA DELTA INTERNATIONAL HONOR SOCIETY

Contact info: acqnbp@r.postjobfree.com

acqnbp@r.postjobfree.com

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