Project Manager Six Sigma

Brendt Reif

***** ******** **. ~ Farmington Hills, MI 48335

Phone: 512-***-**** (C)

**********@**.***

Strategic leader with a blend of technical, business, and analytical experience and education across multiple industries.

Experienced continuous improvement and analytical professional with 15 years of sustained results

Directed cross-functional process reengineering initiatives in operations, pricing, and sales to deliver effective and efficient solutions for the customer and business

Expert in Lean and Six Sigma methodologies successfully integrating new technology and prescriptive analytics into work flows

Master Black Belt

Cross-functional teams

Coaching Six Sigma Tools

Optimization

Process Improvement

Collaboration

Problem Solving

Change Management

Thought Leadership

Strategic Agility

Customer Focused

Business Transformation

Statistics

Analytics

Critical Thinking

Vendor Management

Project Management

Leadership

Software Development

Communication

Creativity

Professional Experience

Con-way Freight 05/07 - Present

Director, Operations Research 10/09 - Present

•Strategic leader that built an analytical organization that investigates and solves complex problems such as customer defection prediction, tractor capital allocation, freight movement, and sales & pricing goals

•Integrated an optimization model into operational processes reducing $22 million cost annually

•Implemented a transactional pricing program to fill excess capacity that is generating a $1 million in revenue and more than $300k in profit. This program is expected to grow to $24 million in revenue and $7 million in profit.

•Created a predictive model to capture freight volumes resulting in 50% reduction in driver’s taking measurements, saving $22 million annually

•Lead network optimization flow plan that resulted in 1.1% efficiency gain, saving $14 million

•Lead the design of a predictive model for revenue recovery that was 3x more effective than current process, resulting in $10 million in annual profit

•Created a foundation of continuous improvement by applying lean and six sigma methodologies to projects and governance processes

•Help implement new sales and pricing goals to optimize mix of customers to increase margin

•Lead effort to redesign service center footprint looking for opportunities to consolidate facilities

•Presented to board of directors, potential investors, and senior executives on advanced analytic strategic roadmap and capabilities

Director, Pricing Analytics 05/08 – 10/09

•Lead a team of professionals to create pricing analysis tools

•Designed and implemented a new pricing product for large volume shipments. The product increased revenue $130 million and profit $44 million in the first year

•Designed a new pricing system to provide the sales force a negotiation strategy based on BATNA

•Created tools to approximate customer characteristics, to fill in gaps when sales information wasn’t provided, and to normalize customers with different pricing plans

•Created a six month pro-forma cost model to allocate anticipated costs for pricing analysis

•Refined and implemented an algorithm that automated the spot quote process to give customer instant pricing

Project Manager 05/07 – 05/08

•Revamped the weights and inspection program through design and implementation of goals, process improvement, tools and technology improving inspections by 40% year over year and increasing profit by $77 million annually

•Implemented a tracking sheet to measure pricing changes

•Design and executed a change in pricing methodology to more effectively capture revenue in customer negotiations

•Direct IT and business resources to deliver desired solutions

Detroit Thomas Edison Energy 05/05 – 05/07

Continuous Improvement Expert

•Improved electrical distribution designers productivity by 35%, saving $4.6 million annually

•Participated in executive updates, financial validation and projects resulting in major reengineering of processes and organizational structures in order to eliminate $100 million in costs over 5 years

•Prioritized and mentored projects that saved $3.9 million annually

•Performed waste walks and 5S audits to improve meter refurbishment process

Dell Inc. 01/99 – 04/05

Technical Support Process Quality Manager 10/03 – 04/05

•Developed organizational structure to reinforce technical support content tools

•Instituted the use of pareto charts for prioritization of technical support issues

•Organized a worldwide quality summit for all call centers in Philippines, Panama, and United States

•Standardized processes and created a change management system for content

•Lead a team of 9 that creates troubleshooting steps for technical support

Six Sigma Area Champion – Sales Operations 07/02 – 10/03

•Drive solutions to complex problems resulting in more than $35 million in operational income

•Pioneer cultural change to embrace six sigma methodologies by participating in senior level meetings, facilitating training sessions, and developing an area wide communication strategy

•Advise project leads on the use of statistics with comparative experiments, statistical process charting, and process capability metrics

•Counsel peers through business issues, conceptualizing solutions, and strategies for projects

•Mentor 13 green and black belt certifications

•Validate financial savings on six-sigma projects

Development Project Manager – RAID Storage 05/01 – 07/02

•Managed four new storage products from concept to shipment, by coordinating vendors, cross-functional team deliverables, requirements, and schedules

•Managed vendors and their deliverables to insure timely integration into RAID products

•Created development strategies, engineering changes, and bill of materials to keep projects on schedule. This required coordinating cross-functional teams to meet timelines and quality requirements

•Establish department budgets and drove engineering groups to execute

Quality Assurance Manager – Portables Manufacturing 08/00 – 05/01

•Black Belt Certified - Developed new quality testing process that increased effectiveness and efficiency to target customer satisfaction issues. Saved $1.2 million annually by reducing the time to detect failures for the consumer by 50%

•Analyzed failed computer systems for root cause and drove corrective actions into the manufacturing process

•Managed 26 members of the laptop quality team and increased auditing efficiency by 23%

Manufacturing Engineering Advisor – Portables Manufacturing 01/99 – 08/00

•Green Belt Certified – Redesign of case on the floppy drive that decreased customer incidents 0.1%. Saved $113K annually in warranty costs

•Lead cross-functional team to decrease defects on four laptop platforms

•Developed quality goals for a new subassembly area reducing defects by more than 28%

•Developed and implemented procedures to reduce workmanship issues

•Helped transition product lines from Austin, TX to Nashville, TN

•Lead weekly meetings with suppliers and designers to increase robustness of products

Education

University of Texas – Austin

Masters of Business Administration, 2004

Michigan State University, East Lansing, MI

Dual Bachelor of Science degrees in Mechanical Engineering and Engineering Arts, 1998

Honors/Activities

Green, Black Belt, and Master Black Belt certified

Quality Leadership Award – Con-way Freight

Received 2 Bronze, 3 Silver, 1 Gold award, and Circle of Excellence award – Dell Computer

Runner-up in MBA Capstone Challenge at University of Texas

International business study – Thailand, Laos, Germany

Enjoy traveling, running, golf, basketball, and skiing

Contact this candidate