Customer Service Representative
Resume:
XAVIERA JOHNSON
Lake Worth, FL
*************@*****.***
Administrative Assistant
Enthusiastic, Detailed Oriented, Flexible
SKILLS & ABILITIES
Customer Satisfaction Communicates Effectively
Community Outreach Conflict Resolution
Multi-line Phone System Data Entry Experience
Basic Office Equipment Maintain Confidentiality
MS Office Suite/Quick books
EMPLOYMENT
Vocational Trainer Assistant, MANPOWER, Palm Beach Gardens, FL
2014 - 2014
•Answered multi-line phone system, directing calls to designated parties
•Assisted team members in providing rehabilitation support and service
•Teach and demonstrate equipment usage or techniques to optimize client functional abilities
•Maintain a professional relationship with diverse clients and communicated with them in a way that respects their views
Customer Service Representative, EDIBLE ARRANGEMENTS, West Palm Beach, FL 2013 - 2013
•Helped customer create one of a kind, made to order edible arrangements
•Answered questions about products and provided information regarding promotional sales
•Took orders accurately and relayed to staff for preparation
•Cross-trained to do fruit preparation and designing as needed
Optical Warehouse Clerk, STANTON OPTICAL, West Palm Beach, FL 2013 - 2013
•Received orders into inventory system from vendors
•Stocked incoming items in inventory in an organized manner
•Pulled product from bins/shelves, ensuring the accuracy of all orders
•Followed company policies and procedures for order preparation
Customer Service Representative/Dispatcher, CALL 4 HEALTH, Boca Raton, FL 2010 - 2011
•Received patients’ calls and dispatched the appropriate services to assist customer
•Directed calls, took messages, answered questions and provided information
•Transcribed patients’ medical information accurately
•Relayed information via text message, email, paging/voice messaging
OTHER EMPLOYMENT
Customer Service Representative, TEXT-SAVINGS LLC, Palm Beach Gardens, FL 2010 - 2010
Customer Service Representative, STAINSAFE INCORPORATED, Palm Beach Gardens, FL 2007 - 2007
Administrative Assistant, HAWTHORNE INDUSTRIES INCORPORATED, West Palm Beach, FL 2005 - 2007
VOLUNTEER EXPERIENCE
Palm Beach Habilitation Center, Lake Worth, FL 2014
EDUCATION
Associate's Degree-Sciences, Palm Beach State College Lake Worth, FL
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