Customer Service Truck Driver

Arnulfo Hernandez

***** ****** **** ● Houston, Texas 77053 ● Cell: (713) 906 – 0045 ● Email:*******.***@*****.***

Summary

Reliable, Spanish/English bilingual and customer service-oriented Material Moving Professional, with 15+ years of demonstrated experience managing teams of individuals to complete projects, meet deadlines, and exceed expectations, seeks an opportunity to have a positive impact on the efficiency at which production is performed to reduce expenditures and increase profits. Diligent prospect is proficient with the operation of sit down and stand up forklifts; also possesses Class A CDL License. Candidate is enthusiastic, with excellent time management skills, and proficient with the use of computers to perform UPS/Fed-Ex freight shipment tracking.

Professional Experience

Warehouse Management

Enforce safety rules and regulations.

Plan work assignments and equipment allocations to meet operations goals.

Resolve worker problems or collaborate with employees to assist in problem resolution.

Review orders, production schedules, and shipping/receiving notices to determine work sequences and material shipping dates, types, volumes, and destinations.

Monitor field work to ensure that it is being performed and that materials are being used properly.

Recommend and implement measures to improve worker motivation and customer services.

Maintain or verify records of time, materials, expenditures, and crew activities.

Interpret transportation and tariff regulations, shipping orders, safety regulations, and company policies and procedures for workers.

Prepare and manage departmental budgets.

Interview, select, and train warehouse and supervisory personnel.

Direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.

Inspect physical conditions of warehouses, vehicle fleets, equipment, and maintenance, as necessary.

Schedule and monitor pickup, delivery, and distribution of products or materials.

Evaluate employee performance and prepare performance appraisals.

Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.

Truck Driving

Dock Loading and unloading

Transport shipments throughout the entire United States of America

Provide prompt and courteous service to customers

Maintain driver daily log according to DOT regulations

Conducted daily saftey inspection of vehicle

Employment History

Self-Employed Truck Driver – Houston, Texas 2012 – 2014

Shipping/ Receiving Clerk and Class A Driver, Brochsteins – Houston, TX 2010 – 2012

Warehouse Manager, Design Tech Commercial Distributing – Houston, Texas 2005 – 2009

Shipping/Receiving Clerk, Stephen’s Company – Houston, Texas 1985 – 2005

Education and Certifications

Forklift Operator Safety Certification, Action Handling Systems – Houston, Texas

General Equivalency Diploma (G.E.D.), Houston Community College – Houston, Texas

Contact this candidate