Jasmine Baker acqn1g@r.postjobfree.com

**** * **** ** *********, WI 53209 414-***-****

Objective: Call Center/ Customer Service position with a growing company

Experience: Motel 6 Glendale, WI

Front desk/ Housekeeping 10/2014 to present

●Answer Calls

●Assist Customers

●Resolve any conflict

●Provide the best room suited for the customer

●Maintaining a positive attitude throughout my shift

●Working well with others

●Cleaning up to 50-60 rooms a shift

●Working at a fast pace

●Maintaining cleanliness & neatness throughout my shift

BuySeasons New Berlin, WI

Call Center 08/2014 to 11/2014

●Answer Calls

●Assist Customers

●Direct customers in assisting them in exactly what fits there needs

●Resolve any customers problems

●Making sure each customer was took-en care of to the best satisfaction

Palermo’s Pizza Milwaukee, WI

Ware House 02/2014 to 05/2014

●Stock frozen pizza

●Lift heavy items

●Stand & work at a fast pace on my feet from 8-10 hour shifts

●Work as a team with other co workers

●Maintain a positive attitude

Lloyd Street Elementary School Milwaukee, WI

Teacher Assistant 01/2009 to 06/2011

• Scheduled appointments and maintained and updated appointment calendars.

• Skilled with computer systems and software.

• Skilled at organizing complex projects, defining project priorities, and delegating tasks.

• Quickly learn procedures and methods.

• Excellent communication, interpersonal and organizational skills.

• Excel at directing a cohesive staff in the successful attainment of objectives.

Time Warner Cable Milwaukee, WI

Customer Service Representative 02/2012 to 06/2014

Checked to ensure that appropriate changes were made to resolve customers' problems.

Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Recommended improvements in products, packaging, shipping, service, and billing methods and procedures in order to prevent future problems.

Pick N Save Milwaukee, WI

Supervisor 05/2011 to 08/2012

• Supervised 40 employees, scheduled work hours, resolved conflicts, and determined salaries.

• Successfully handled any situation with a customer.

Education: Bryant Stratton Milwaukee, WI

Human Resource

References: Lauranette Lake Registered Nurse 414-***-****

Theressa Jackson Bus Driver 414-***-****

Krystine Ward Professional Photographer 414-***-****

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