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Senior QA analyst, QA Lead

Location:
United States
Posted:
July 07, 2015

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Resume:

Resume

Upendra Shelar

Email ID: acqmwd@r.postjobfree.com Contact No. +1-262-***-****

Profile:

Test Lead with 9 years of extensive experience in Manual Testing and Automation Testing. Experience of working in versatile domains like Banking (Core banking, Retail banking services, Credit Cards, Collections, Underwriting etc), PLM, Identity Management, Telecom. Worked on Windows, Mainframe and UNIX platforms.

Currently working with TD Bank as an Onsite Teat Lead.

Qualification and Professional Certificates:

Diploma in Advanced Computing(CDAC), YCPAIT, Mumbai, India

Advanced Diploma in Business Management, ICFAI, Hyderabad, India

PG Diploma in Business Management, ICFAI, Hyderabad, India

Bachelor of Engineering from Government College Of Engineering, Pune (Pune University, India)

Achievements:

‘Feather In My Cap’ Wipro award for outstanding performance in multiple Releases.

Received ‘Excellent Performer’ awards in previous organizations.

Professional Skills:

Testing Skills: Mainframe testing, IVR testing, Web Testing, Integration testing, Upgrade and Migration testing, Automation Testing, Pega testing.

Operating Systems: Mainframe, Windows 98/2000/, Flavors of Unix, AIX, Solaris.

Banking Experience - Experience in Credit card transactions/maintenance, Fraud and dispute scenarios. Core banking - Consumer and business accounts operations such as Payments, funds transfer, advances, account details, overdraft protection, debit cards, Account changes, new product launches, underwriting application, Loan and lease accounts, Mortgage application, change of address, ATM-Branch Locator, Statement testing, Deposits Operations, Vector exceptions and returned items processing, Research and Adjustments etc.

Web Technologies: HTML, XML

Automation Tools: Jameleon Test Automation tool, Win Runner, Http Unit Framework, API based test automation tools.

Application Packages : MS- Office 2000/2007, SQL Server Configuration Studio

Web Servers: Sunone, Apache1/2, Oracle HTTP Server1/2,IIS5.0/6.0, IHS, Domino.

Defect Tracking tools: Oracle’s BugDB, Siebel eBusiness Application, Rational ClearQuest

Configuration Management tool: VSS(Visual Source Safe), HP Quality Centre (QC), ALM

Data Servers: Oracle 10g/11g, SQL Server, Microsoft Active Directory, SuOne Directory Server, Aphelion DS, Oracle Internet Directory.

Career Summary:

Experience in all phases of Software Testing Life Cycle (STLC) viz. Business Requirements review, Effort estimation, Creation of test plan, Designing & execution of test cases, Defects reporting, Test summary report. Functional testing, Integration Testing, Regression Testing.

Automation of test cases. Updating existing Automat Test suites/Test scripts.

Worked on Mainframe platform for Core Banking and Credit Card System, IVR testing, Server Side testing, Web testing, front end and back end testing, Statements testing, Deposit Operations, Exception and Returned Items processing.

Worked on critical customer temp patches involving direct client interactions, raising issues and getting them resolved from the developers.

Experience in Server deployments (Installation, configuration), Upgrade and Migration across different product versions.

Work Experience:

1) Wipro technologies (February 2010 till date)

Project#1: Deposit Operations (August 2014 till date)

Client

:

TD Bank

Team Size

:

6

Testing type

:

Statements Testing, Vector applications – Exceptions and Returned Items processing.

Role/Responsibilities

:

Review of Business Requirement documents, Preparation of Test Plan, Test Case Detailing, Execution, Defect tracking, Preparation of test Summary report, Communication with teams located across different geographic locations(Onsite-Offshore).

Test planning, efforts estimation, reviewing and uploading test cases to QC or ALM. Identifying test data requirements, test data conditioning (staging), coordinating testing activities with cross functional teams and FIS, Runbook execution, test execution, results verification, defect management, preparing and sharing status reports, Test Plan Sign off, co-ordinate testing activities with third party vendors and Line of Business(LOB).

Components

:

Mainframe - Fidelity, Sharepoint, QC, ALM, Statements processing system, Vector Exception, Vector Returns, Vectors Notice, Vector Research and Adjustments

Project#2: Interactive Voice Response System (February 2010 to July 2014)

Description: Interactive Voice response (IVR) testing involves testing of Credit Card system and Retail Banking system in response to various operations performed using Phone. Testing includes testing of all Core banking Retail operations and Credit Card functionalities supported by 24hr baking telephone support. Involves Mainframe testing – Hogan (Retail banking), Integrated Credit Card system and ACAPS for account booking.

Client

:

US Bank

Team Size

:

5

Testing type

:

IVR Testing, Functional testing, Backend testing, Core banking operations, Underwriting, Mortgage IVR.

Role/Responsibilities

:

Review of Business Requirement documents, Preparation of Test Plan, Test Case Detailing, Execution, Defect tracking, Preparation of test Summary report, Communication with teams located across different geographic locations(Onsite-Offshore).

Testing involves Creating test data viz, Checking, Savings, Mortgage and other supported Account types on Hogan System. Condition the accounts for Batch processing. Using the test data perform the testing through various IVR like 24 Hr Banking, Credit Card, Debit Card Activation, Change Of Address, ATM-Branch Locator, Mortgage Card, Underwriting Services and Collections IVR.

Components

:

Mainframe - Hogan, Integrated Credit Card Mainframes System, ACAPS, Quality Centre, Sharepoint, ClearQuest.

Project#3: Pega SeQual (February 2010 to July 2014)

Description: SeQual is an application used by Customer Service representatives to

deal with Customer centic operations for Credit Card and Debit Cards. It is also used for Fraud and Dispute processing in compliance with US Regulation using various Job Level codes.

Client

:

US Bank

Team Size

:

4

Testing type

:

Mainframe Testing, Web testing, Fraud-Dispute testing.

Role/Responsibilities

:

Review of Business Requirement documents, Preparation of Test Plan, Test Case Detailing, Execution, Defect tracking, Preparation of test Summary report, Communication with teams located across different geographic locations.

Testing involves booking various Consumer and Business Credit Card accounts using ACAPS for US Bank supported portfolios. Condition the accounts for Batch Processing. Using the test data perform the testing through various PEGA SeQual for Credit Card and Debit Card specific scenarios performed by Customer Service representative. It also involved Fraud and Disputes for Credit card and debit card transactions using different job level codes like Fraud Case Processor, Dispute case processor etc. Also involves Statement, Letters testing. Worklist, Work baskets, Screen flow and process flow, Verifying Service Level Agreements.

Components

:

ACAPS, PEGA SeQual, PEGA Rules, PRPC, Mainframe - Hogan, Integrated Credit Card System, Quality Centre, Defect Tracking System, Sharepoint. Statement Formatter, Clear Quest

2) Previous Organizations: PTC (I) Pvt, Ltd, Pune (December’08 till Feb’2010)

Project #1: Install, Upgrade-Migration and On Demand Testing

Description: Windchill is a leading product of PTC which is widely used in manufacturing, process and software industries. It provides different modules PDMlink, Projectlink, Prointralink etc. Specialty of this product is that, it can be integrated with different PTC specific or third party design software like PROEngineer, Ideas etc.

Client

:

Leading Bank in USA

:

:

Leading Bank in USA

PTC

Team Size

:

5

Testing type

:

Functional Testing, Server side testing, Upgrade and migration testing.

Role/Responsibilities

:

Server deployment - Installation of product verticals on all supported platforms using PSI. Loading data in data centers such as Oracle/SQL, Aphelion directory Server. Upgrade and Migration of older version of product to latest release versions. Performing Data Integrity checks. Publish the servers for the use of functional QA teams. Providing support for functional QA Teams. Execution of the test cases, Reporting defects and getting it resolved. Functional Testing, Regression Testing, Certifying Customer Temp Patches.

Components

:

Data Server: Aphelion Directory Server, Open DS, Oracle 10g/11g, SQL Server

Web servers: Apache

Servlet Engine: Tomcat

Others: FAST Indexing Service, Cognos reporting tool.

Operating Systems

:

Windows 2003/2008, Linux, Solaris, AIX (32 bit and 64 bit)

3) Persistent Systems Ltd, Pune (March2006 till November 2008)

Project #1: Oracle Access Manager

Description: Product consists of two verticals: Identity and Access Management.

Identity Systems is industry's first and most mature enterprise identity

management system. The Identity System (formerly known as NetPoint COREid)

provides user management and self service, dynamic group management and

Organization management, privacy enforcement, delegated administration, and

powerful workflow to secure additions and changes to any of these. The Identity

System is used to manage hundreds of thousands to millions of users in some of

the world's largest extranets and portals.

Access System provides centralized authentication, authorization,

and auditing to enable single sign-on and secure access control across enterprise

resources. You use the Access System to set up security policies that control access

to resources. Resources include content, applications, services, and objects in

applications on the Web, and similar types of data in non-Web (non-HTTP)

resources. Access System is fully integrated with the Identity System so that changes in user profiles are instantly reflected in the Access System’s policy enforcement.

Before being tested, product involved installation and configuration of supported Web Servers, Directory Servers and other Server and Web Components.

Client

:

Oracle Corporation, USA

Team Size

:

6

Testing type

:

Functional Testing, Regression testing

Role/Responsibilities

Participated actively in creation and execution of the test cases. Updating automation suits, Reporting defects and getting it resolved. Functional Testing, Performance Testing. Installation of webservers, directory servers, data loading, Integration Testing.

Components

:

Directory Server: AD, Sunone DS, OID

Web servers: Sunone, Apache1/2, OHS1/2,IIS,IHS

Identity Server, Access server, Webpass, Webgate.

Operating Systems

:

Windows, Unix

Areas Worked

:

Multidomain, Single Sign On, Reverse Proxy, Impersonation, Patch testing, Integrated Windows Authentication, Functional, Stress and Regression testing, Client Cert Authentication. Execution of automated test suites, Configuration of Secure-ID Authentication.

Project #2: COVAD Test Automation

Description: COVAD is a US based broadband service provider organization. The project consists of several applications like WSS, Reports. Independently automated two applications using “Jameleon Test Framework” and XML. Jameleon is a java based automation and open source tool. Test scripts were written in XML.

Client

:

Covad, USA

Testing type

:

Automation testing

Duration

:

6 months

Team Size

:

4

Role/Responsibilities

:

Participated actively in – automation, execution of automated test scripts, building test suites and updating existing test-suites of Covad application.

Personal Details

Name Upendra Shelar

Current Work Location Greenville, South Carolina

Country USA

Mobile Phone 262-***-****

Gender Male

E-Mail Address acqmwd@r.postjobfree.com



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