Kayla D. Vinzant
**** *. ******** ******, ********, AZ 85353
************@*****.***
SUMMARY OF QUALIFICATIONS
Detail oriented
Organizational Skills
Clear speaking voice/ good presence on the phone and in person
Ability to handle and solve problems of customers
Works well with a team
Strong multitasking ability
Proficient 10 key skills/Typing 45-55 WPM
Knowledge of Microsoft applications: Outlook, Word and Excel
WORK EXPERIENCE
Kings and Queens Lounge Maple Heights, OH
Bartender May 2014 – June 2015
Quickly mix a variety of simple and complex cocktails
Quickly served all food courses and alcoholic beverages to guests
Maintain stock levels to prevent shortage of critical items
Set up special events and private parties
Promote upcoming events, programs, and discount nights
Take prompt corrective action when necessary to maintain satisfaction and safety of all patrons and staff
PartsSource, Inc. Aurora, OH
Purchasing Administrator March 2013 – May 2014
Creates all purchase orders
Confirmation of shipments with supplier
Follow-up on and track progress of all backorders
Knowledge of Shipping Procedures
The Blick Clinic Akron, OH
Residential Support Staff June 2011 – March 2013
Data Entry of residents demographic information
Scheduling residents appointments
Assisting residents with transporting to and from appointments
Assisting residents with day-to-day care and activities
Answering telephones/forwarding calls as appropriate/taking messages
Help residents become more independent
Assist with hygiene routines if needed
Hilton Hotel Akron, OH
Room Service May 2010 – Sept 2011
Delivered food to rooms/suits
Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines
Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
Akron Children’s Hospital Akron, OH
Office Assistant Sept 2009 – May 2010
Answering phones, screening calls and taking messages
Scheduling appointments
Operate other office equipment such as printers, copy machines, fax machines
Files documents and may be responsible for developing or modifying filing practices, including use of electronic rather than paper records
provide administrative support or assistance in certain defined areas to supervisor or other personnel in the office
EDUCATION
Cuyahoga Community College Highland Heights, OH
Degree: Business
VOLUNTEER EXPERIENCE
Haven of Rest Ministries – November 2013 Akron, OH
Volunteered to help cook thanksgiving dinner for the homeless