MAJEDA D’ROZARIO
347-***-**** • acqmt2@r.postjobfree.com
CAREER PROFILE
Healthcare Management experienced professional with 10+ years of Administrative and Management experience. Skilled professional in day-to-day department activities, project planning and implementation. Seeking to utilize my professional and educational experiences to take that next step in my career with a respected organization.
SUMMARY OF QUALIFICATION
Eight years’ experience directly managing a team of 10 in a healthcare service facility.
Experience practicing and enforcing leadership behaviors consistent with healthcare administration and service, philosophy and departmental policies.
Demonstrated experience maintaining and administering staff evaluations and disciplinary action.
Partner with management and administration with regard to staffing (ie. position justification, candidate interviews, hiring recommendations, etc.)
Maintain compliance with internal (Medical Center) and external (Regulatory) policy and practice.
Participate and coordinate with agencies conducting audits and/or assessments of facilities.
Work with management in overseeing and coordinating staff development with a focus on improving patient and employee satisfaction.
Strong academic knowledge of hospital administration including budgeting, shift management reporting, work volume analyses, and reconciliation reporting.
EDUCATION
Keller Graduate School of Management Downers Grove, IL
Masters in Business Administration with concentration in Health Service Management 02/2015
DeVry College of New York New York, NY
Bachelor of Professional Studies, Business Administration 06/2011
PROFESSIONAL EXPERIENCE
Study Group New York, NY
North America Admissions Coordinator (Temp) 03/2015 – Present
Respond to program and Admissions inquiries
Process applications and create records on student enrollment database
Assist Admissions Manager and Associate Director of Admissions with Center and market issues
DeVry College of New York New York, NY
Student Success Coach 03/2013 - 08/2014
Provided proactive outreach and advisement for military, international, transfer, continuing and new students by helping
them to persist by addressing their individual needs
Facilitated the successful transition of new students from Admissions into their first courses
Monitored student attendance and academic progress and intervened appropriately when student was at risk of academic dismissal
Served as liaison to other university departments
Operations Support Coordinator 08/2011 – 02/2013
Maintained database system of student records
Assisted new and continuing students with the registration and financial aid process & resolved concerns
Proctored academic tests, CLEP and DSST
Performed light bookkeeping, maintained office supplies, and reviewed invoices & monthly statements
Metropolitan Optometric Associates, P.C. New York, NY
Office Manager 10/2006 - 08/2014
Provides direct supervision of administrative, clerical, employees and maintained schedules and coverage of the office
Trained employees to ensure appropriate trained for their positions and knowledge of policies
Monitored patients information is collected accurately for billing
Maintained efficiency in the office and built relationships with new & existing vendors
Maintained a database of patients records & assisted in transitioning to Electronic Medical Record (EMR)
Performed data entry of medical record using Crystal PM software
Retrieved patient insurance information to verify coverage