Providing Exceptional Service/Building Loyal Relationships/Solving Problems/Increasing Sales

Summary of Qualifications

●Enthusiastic and upbeat personality

●Able to instruct and supervise large groups of children

●Administrative assistant duties

●Ability to keep a positive attitude

●Good communication and customer service skills.

●Able to work within team and individual environment

●Detailed Oriented

●Able to complete task with little supervision

●Good knowledge of posing as a first point of contact and managing the front desk

●Proficient with Microsoft programs

Profession Experience

YMCA Potomac Overlook Fort Washington, Maryland 2013 - 2014

Office Assistance

●Maintaining files and folders

●Prospect touring for new members

●Handle Receptionist Task

Fitness Center Rockville, Maryland 2013 - 2014

Receptionist

●First point of contact and managing the front desk

●Helped to instruct workout classes

●Increased customer satisfaction

Unemployment Office Washington, D.C. 2010 -2010

Receptionist

●Maintaining files and folder

●Manage the front desk

●Display phone etiquette

Mt. Airy Baptist Church Washington, D.C. 2009-2009

Child Care

●Interacted with children of all different age groups

●Enforced safety regulations

●Reported all unsafe and unsatisfactory conditions

Education

Dr. Henry A Wise Junior High School Upper Marlboro, Maryland

General Studies

Keystone Job Corp Center Drums, Pennsylvania

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