Engineer Technical Support

CURRICULUM VIATE

Mobile No.074******** Ajay shantaram bhoi

Kingaon

Tel -yawal,

Dist -jalgaon,

Maharashtra

CAREER OBJECTIVE:

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment. PROFILE:

Utilizing 2+ years experience with multiple platforms including Windows (System Admin & Corporate Trainings). Self motivated, Passionate about keeping high standards of quality and just for taking up new challenges.

EDUCATIONAL QUALIFICATION:

Exam Training Year of Passing

CCNP Softaid,jalgaon Appeared

MCITP Softaid,jalgaon 2011-2012

CCNA Softaid,jalgaon 2011-2012

Networking Softaid, Jalgoan 2010-2011

Hardware Softaid,jalgaon 2010-2011

MSCIT Maharashtra 2008-2009

TECHNICAL KNOWLEDGE / EXPERTIES:

Windows –

Installation & Configuration of (Windows 98, 2000 professional / server, XP, 2003 & 2008 Server, Vista, windows 7 & 8, Red hat Linux).

Installation and Configuration of Local Printer and Network Printer.

Installation and configuration of Windows 2003 &2008 server with Active Directory, Creating Users, Groups, and Implementing Group Policy Object (GPO).

Troubleshooting

Hardware –

I am in field form 286 TO Intel Core I3 Processor.

All types of Computer assembly.

On side Computer troubleshooting

All USB devices Installation like printers, cameras, scanners, storage devices.

Networking –

Design Lay & Troubleshoot cabling (CAT5, CAT6) infrastructure – Structured Cabling.

Doing Crimping, Punching, Handing network tester. Working with Peer to peer and Client-Server Networking.

Security –

Handling Bio Matrix Machine ( Auto Attendance system)

Operating and handling Technical support of all kind of CC – TV camera

Job Responsibilities-

I. Customer Support - Handling Key Accounts :-

Assembling of various Desktop Computer.

Installation of various Operating Systems, Software’s, and Drivers on desktop, laptop, and servers.

Installation of scanners and printers.

Design, Installation & troubleshoot Network setups. Giving solutions to the customers according to their needs.

Customer Support - Handling Key Accounts :-

Installation of various Operating Systems, Software’s, and Drivers on desktop, laptop, and servers.

Design, Installation & troubleshoot Network setups with Sr. Engineers. Giving solutions to the customers according to their needs.

Handling key network accounts of Colleges which are working on Windows platform.

Giving technical support to my Jr. Engineers for various problems while working on site.

( Telephonically & if required on site )

Attend calls & confirm to let it finished according to customer’s satisfaction within expected/desired time period.

Join weekly meeting which were for engineers to take feed backs, discuss the pending issues & define a next week’s plan.

I. Suggest hardware configuration to customers according to their needs and use of computer Resume

NAME : - Ajay Shantaram Bhoi

FATHER’S NAME : - Shantaram Mango Bhoi

DATE OF BIRTH : - 14 April 1992

GANDER : - MALE

NATIONALITY : - INDIAN

BLOOD GROUP : - -

MARITAL STATUS : - UNMARRIED

LANGUAGE KNOWN : - MARATHI, HINDI, ENGLISH

CONTACT NO. : - 074********

ADDRESS : - Kingaon, TEL – YAWAL,

Dist - JALGAON

MAHARASHTRA (M.S.)

INDIA

EDUCATIONAL QUALIFICATION:

Exam Board/University PERCENTAGE CLASS

S.Y.Bcom NMU,Jalgaon Appeared Appeared

F.Y.Bcom NMU,Jalgaon Appeared A.T.K.T

H.S.C. Nasik 62.56% FIRST

S.S.C Nasik 62.76% FIRST

WORK EXPERIENCE:

1. 15 Month in Siddhi Automobile ( Mahindra & Mahindra Authorized Service center) For Post of Hardware & Network Engineer

2. 12 Month working Shriji Enterprises, Jalgaon For Post of Service Engineer 3. Now working Rustomji Infotech Services, Jalgaon For Post of Customer Support Engineer On Dated 01 March 2014

Mr. Ajay Bhoi

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