Project Management
Resume:
Brianna Duenas
*********@*****.***
Education
M.S. Information Systems, GPA 3.6 May 2015
San Diego State University
B.S. Computer Science Cum Laude, GPA 3.51 May 2013 San Diego State University
§ Semester at Sea – Study Abroad
Bahamas, Spain, Italy, Greece, Croatia, Bulgaria, Turkey, Morocco Educational Technology minor, GPA 4.0 May 2013
San Diego State University
Work Experience
Technical Project Management Intern (R&D) June 2015 – Present SCEA PlayStation - San Mateo, CA
The position of Technical Project Management intern is expected to partner with the organization to manage and support US R&D in all areas of Technical Project Management, including: Managing and tracking of US R&D projects, Working with project leads, managers and other stakeholders to define milestones, establish schedules and allocate tasks. Communicating project status cross-department and cross-company, preparing presentations, project documentation and reports, Establishing and following project development procedures in accordance with applicable industry best practices and to maximize efficiency, and delivering the project to the quality, time and scope requirements specified. Principle Duties / Responsibilities:
§ Develop and manage project schedules, tasks and open issues. Establish and update schedules as needed. Define and assign tasks and due dates
§ Identify open issues, risks and determine action/mitigation plans. Follow up on action items and tasks to make sure they get completed on time. Address administrative, project-related tasks
§ Assist project leads in organizing projects to clearly define, communicate and meet goals. Maintain project management artifacts and facilitate sharing of project information. Develop and refine necessary processes, including development methodologies, and usage of software tools, release and operational procedures, etc.
§ Insure that QA testing is planned and executed as required to meet expectations. Assess and procure necessary resources. Maintain communication with stakeholders and insure that project-related issues are resolved.
Technical Project Management Intern May 2014 to March 2015 Sony Network Entertainment International Unified ID - San Diego, CA
§ Supported the project management team in the completion of a Global ID Unification Project. Facilitated different meetings: Stand-up, Retrospective and Reviews for Development Sprint. Supported End to End testing coordination with Sony Europe.
§ Worked on the Release Cadence policy for the 2015 releases aligning different requirements from diverse clients (CDB, NP, SoMC).
§ Created the project plan for the releases and helped in tracking activities. In addition, I monitored project activities for the SD team and the Tokyo team (25 members).
§ Increased Tasks/ Milestone Awareness by using JIRA Calendars, sending weekly emails of the project activities, creating JIRA dashboards and managing Confluence (internal content management pages). Also, I supported in the coordination of milestones deadlines, dependencies between different teams, and assisted in documenting processes. Trained the Associate PMO Business Analyst.
§ Tracked user stories and defects using the Rally software. Created processes and documentation as needed (RAM, Hotfix process, Master Data). Participated in the Sony Scrum framework training. Web Development Intern Summer 2013
HD Supply - San Diego, CA
§ Implemented a Unit Test Tool for core functionality of hdsupplysolutions.com
§ Developed scripts (automated testing) needed for unit testing core functionality in QA, Staging and Production Environments.
§ Created technical documentation for this project for the different tools used on my scripts: Selenium, Junit, Geb, JQuery, and Groovy. Telecommunication and Networking Services Telephone Operator 2009 - 2014 San Diego State University- Telecommunications and Networking Services – San Diego, CA
§ Listened to community members, faculty, and students referring to departmental directories to answer questions, transfer them and provide telephone information
§ Provided outstanding customer services as well as special assistance to persons such as those who are unable to dial or who are in emergency situations.
§ Assisted with the completion of the scheduling and budgeting of all the student assistants in the department for a 6-month period every academic year. Participated in the employee manual creation. Volunteer Experience
Data Analyst February 2015 to Present
Project Management Institute – Business Intelligence San Diego Chapter
• Served as the dedicated data SME for 1 – 2 organizations within the chapter. Interacted individually with stakeholders to identify stakeholders’ information and research needs. Assisted stakeholders in defining and documenting their data and reporting requirements.
• Collected, reviewed, interpreted and analyzed data from various sources. Manipulated data efficiently and effectively with integrity. Maintained data in a secure and reliable manner.
• Prepared reports and presentations as requested for various stakeholders and audiences. Conducted research as needed. Worked to ensure deliverables are met in timely manner. Upheld all chapter policies, procedures and standards and escalate issues as needed. Languages Spanish Native Speaker
Skills MS Office, MS Project, Visio, JIRA, JIRA Studio, SHIP, Confluence, Rally, SAS Visual Analytics, Tableau, MicroStrategy 9 BI, Geb, Selenium, Cucumber, HTML, jQuery, Groovy, PHP, SQL, PL/SQL, Java, Oracle, Wordpress, Joomla, Dreamweaver, Captivate, Muvee, CISCO Packet Tracer, XL Miner.
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