Human Resource Department
Subject : Application for a Management Position
in Sales Operations and /or Sales Support
Good morning!
I would like to apply for a position commensurate to my qualifications, be able to work with your management team and contribute to the attainment of your corporate objectives.
My experience is predominantly in managing Sales Operations and Sales Support in the IT and Telco industries. I used to manage a nationwide network of direct sales and third-party agents / agencies. The key in ensuring that the sales teams maximize their time in the field selling is to provide them with an efficient, pro-active and dependable Sales Support infrastructure.
Being very hands-on, process-oriented and IT-literate helped me in creating and managing an extensive support mechanism that increases recruitment of and minimize churn among our third-party agents / agencies, improve their productivity as well as boost the morale of the direct salesforce while maintaining expenses within the prescribed budget.
I believe that whether it be Telco or another industry, the same principles can be applied to hit the bottom line.
I am Emerlyn C. Villa and I am interested to be part of your prestigious organization. Kindly refer to the attached resume. I would very pleased to share with you the details of my work experience.
Sincerely,
Emerlyn C. Villa
Cell : 0917.726.3566
Email : *******.*****@*****.***
EMERLYN “MAY” CABUNGCAL-VILLA
*******.*****@*****.***, Mobile (63) 922-***-****, (63) 917-***-****, Landline (63-2) 340.5170
Performance-driven executive with over 28 years of outstanding achievements in business solution selling, relationship building and business process simplification resulting to improvement in customer experience, increase in revenues and reduction in operating costs
First Digitel Departmental Awardee for exemplary performance, April 2008
National Awardee, The Outstanding Philippine Salesman representing the Telecoms Industry, 1990
Honors Graduate, B. S. Computer Engineering, Mapua Institute of Technology, 1987
COMPETENCY Years
Sales Management, Sales Operations & Support 20+
> Formulation & Execution of Strategic Programs
> Corporate Relationship & Account Management
> New Business Generation
> Sales Tools, Reports & Analytics
Project Management 10+
> Customer’s Business Solution Implementation
> Cross-Functional Quality Improvement Initiatives
Business Process Development & Simplification 5+
> Alignment of People, Process & Technology
> Automation
Business Solution-Selling Experience
> Telecommunications 22+
> Software - Business Applications 8+
> CCTV & Command Centers 2+
MARKET SEGMENT EXPERIENCE Years
Corporate Accounts 14+
Consumer & SMEs 10+
WORK ATTITUDE & DISCIPLINE
Inspiring Leader & Team Motivator
Entrepreneurial Mindset
Results-driven & Process-oriented
Strong Multi-Tasking Skills & Fast-paced
Creative, Innovative & Structured in Approach
Diligent, Attentive to Details & Hands-on
High Energy, Aggressive & with Keen Sense of Urgency
PROFESSIONAL & CHARACTER REFERENCES
1. Ms. Ria Rodriguez (former staff)
Partner Relationship Manager
NETSUITE
Cell 0916.479.0115
2. Ms. Vivian Galan-Leow (former staff)
Sales Manager
DYNATECH BUSINESS ANALYTICS
Cell 0917.888.8263
3. Ms. Jenny Muyrong (former Head of HR, Digitel)
HR Head
LAUS GROUP OF COMPANIES
Cell 0918.854.2956
4.Mr. Daniel Teng (Malaysian, former superior)
formerly the Chief Executive Adviser in DIGITEL
******@*****.***
HONORS & DISTINCTION
The First Departmental Awardee – April 2008
Digitel, Employee Award for Exemplary Performance
The Outstanding Philippine Salesman Awardee
for the Telecoms Industry, 1990
Area Manager of the Year - Philcom, 1989 & 1990
Circle of Excellence Awardee - Philcom, 1989
Honors Graduate - Silver Medalist
B. S. Computer Engineering, 1987
Consistent Scholar & Member of the Honors Society of Mapua, 1982- 87
Ms. University Philippines, Model Student - 1985
National Awardee for Overall Achievement
Philippine Candidate in the International Competition in Japan
First Miss MIT, Model Student – 1985
Mapua Institute of Technology (MIT)
University-wide Awardee for Academic Excellence
Official Candidate to the Nationwide Competition
First Prize - On-the-spot Essay Writing Contest in English - 1984
Salutatorian - Elpidio Quirino High School 1982
Editor-in-Chief, High School Newsletter 1981
SEMINARS & ADDITIONAL COURSES TAKEN
Six Sigma Green Belt Program, ATENEO 2009
Effective Inventory Planning & Management, MANILA 2009
Warehousing and Distribution, Manila 2008
Blue Ocean Strategy, MANILA 2008
Sales Strategies in the e-marketplace, MANILA 2000
Internet Marketing, VIETNAM 2000
Research on Customer Behavior, SINGAPORE 1999
International Roaming, MALAYSIA 1999
Voicemail and Text-to-Speech Applications, THAILAND 1999
GSM Congress, FRANCE 1998
Asia Telecom, SINGAPORE 1997
SMART Management Training, MANILA 1995 - 97
Strategic Planning & Visioning, Management by Objective,
Management GRID, Accounting for Non-Accountants
EDS Software Training, SINGAPORE & THAILAND 1995
Finance, Logistics, Manufacturing & Human Resource
Masters in Business Administration, MANILA 1994 - 95
Ateneo Graduate School of Business, Core and Foundation Units