SALLY LA SERNA

**** ** *** ***** *****, FL *****

acql0o@r.postjobfree.com 786-***-****

EDUCATION:

Florida International University Miami, FL

Bachelor of Business Administration December 2014

Major: Human Resources Management

Relevant Coursework: Union, Compensation and Benefits, and Staffing

Miami Dade College Miami, FL

Associate in Arts April 2011

Major: Business Administration

INTERNSHIP EXPERIENCE:

Angeloni Miami Motors Miami, FL

Human Resources Administrator/Administrative Assistant February 2015- May 2015

Built productive, collaborative relationships with employees and HR business partners.

Maintained employee files and the HR filling system. Conducted pre-employment background checks on prospective employees.

Scheduled interviews for job applicants.

Welcomed new employees and arranged induction programs for them.

Explained insurance coverage and other benefits to employees.

Provided the payroll department with information by collecting time and attendance records.

Assumed responsibility of providing new employees with Orientation.

Attended monthly meeting with management team and applicable conference calls to remain current with policies and procedures.

Responsible for supervision and performance of administrative staff

Assisted with strong communication and leadership skills with people of different backgrounds

WORK EXPERIENCE:

Yicheng Logistics Inc. Miami, FL Sales Associate/Administrative Assistant April 2005-June 2008

Promoted to supervisor and responsible for all other clerical staff.

Arranged appointments and training schedules for new client visits.

Increased new customers booking Ocean service year-over year for the entire term of employment.

Maintained sales files, which included customer data.

Leadership position in setting and achieving strategic and organizational goals.

Assisted with reorganization of filling system.

Responsible for supervision and performance of administrative staff.

Praised for outstanding customer service by management

OTHER:

Computer Skills: Microsoft Office (Word, Excel and PowerPoint)

Languages: Fluent in English and Spanish

Activities and Honors: (Member) Society for Human Resource Management (SHRM) Chapter #5517, (Member) Finance Management Association

Skills: New Professional Technical Institute and Import and Export Specialist

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