Sales Management
Resume:
Shannan Wills
Puyallup, WA **373
E-mail: ************@*******.***
CAREER OBJECTIVE:
Looking to expand into a career where I can engage with people in a positive and professional environment with opportunities for growth. CAREER HISTORY:
The Law Offices of Watson & Gallagher, P.S.
Paralegal/Office Manager - November 1998 - Present Duties:
* Greeting clients on phone and in person
* Conduct initial interview with client’s related to potential case
* Engage in client relationships from initial meeting to closure of case
* Answering client and third-party inquiries
* Preparing drafts of documents (i.e. representation letters, contracts, settlement negotiations, etc.)
* Preparing letters and emails to client’s and other third-party individuals
* Attending meetings where negotiations are held
* Organizing client/attorney meetings and conferences with third parties
* Scheduling court reports, expert witnesses and process servers
* Acting as client/attorney liaison
* Maintain calendars for travel dates, conferences, depositions, arbitrations and various court dates
* Produce information, transcription, formatting and editing
* Read, research, review and verify legal documents and correspondence
* Handle all aspects of project management
* Assisting with all collection matters
* Maintain office bookkeeping accounts (i.e. Trust Account, Cost Account)
* Over see all hiring, training and termination of employees
* Maintain office supplies
PROFESSIONAL SKILLS:
* Office Management
* Always liaising with clients in a timely and courteous manner
* Time Management
* Maintaining client and professional relationships
* Ability to prioritize tasks and work under tight deadlines with very limited supervision
* Dependable
* Reliable
* Ability to keep a level head under pressure
* Self-motivated
* Records management
* Meeting and event planning
* Microsoft Office
* Quick Books
* Excellent communication - written and verbal
PERSONAL SKILLS:
* Ability to work with a team and also independently
* Able to maintain and keep information confidential
* Work with integrity and honesty
* Willing to accept responsibility for actions and work
* Inquisitive attitude, always willing to learn and seek new challenges ASSOCIATIONS:
NALS (National Association of Legal Support Staff) 1998-2008 Positions held:
* Local Chapter President
* State and local Marketing Director
* State and local Education Director
Duties:
* Coordinated CLE’s
* Arranged association events/meetings (i.e. community service projects, auctions, banquets)
* Operations coordinator
* Scheduling facilities and speakers
* Review venue contracts
* Managing public relations with current and new vendors
* Conduct executive board meetings
* Performed State and local audits
DIRECT SALES BUSINESSES:
Owned and ran two Direct Sales businesses - these were marked via home parties and social media. Grew sales and network.
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