Project Manager Management
Resume:
DEENA HALLIER CSM, PMP, MBA
Fort Worth, Texas 76177
***********@***.***
817-***-**** Mobile
SENIOR TECHNOLOGY PROJECT MANAGER
Senior Project Management and Business Operations Manager with 20 years of success in delivering complex IT Software and Business Process Improvement projects. Leader in driving strategic business transformation of project management and business operations processes. Skilled change agent, experienced with implementing large software releases. Proven capability to develop fiscal/budgetary controls and instill operational excellence at Fortune 50 Companies.
Project Management: 20 years of proven results leading cross functional project teams to deliver project scope on schedule and within approved budget. Experienced at developing requirements, performing technical analysis, managing project and resource schedules, tracking financials, developing and executing detailed test plans and ensuring accurate and timely reporting. Adept in both Line of Business and Information Technology driven projects. Significant experience in all types of projects: Large scale software development, building new environments, infrastructure, process and quality improvements, legal, regulatory, compliance, LOB new product development or product line extensions.
Process Orientation: Defined and delivered process for retiring applications and decommission of server hardware. Project Manager of process improvement initiative to develop Line of Business PMO. Achieved CMMI Level 3 standardized processes with 50% increase in project pipeline delivery while exceeding budgetary objectives by 20%. Partnered with IT PMO to ensure new processes, metrics, budget management and team organization complemented parallel efforts. Recognized as Best in Class within corporation leading to adoption by other Lines of Business. Certified Scrum Master.
Project Management Office: Worked with senior executive management developing and implementing new PMO organizational structure, standardized project methodology and portfolio reporting and budgeting processes in 2 Fortune 50 companies. Experience encompasses LOB (PM) and IT (TPM) PMO structures and PMBOK process methodology.
Facilitative Leader: Experienced in management roles requiring strong situational leadership and negotiation skills. Recruited and relocated by CIO to lead development of IT resource management process with over 2000 resources and annual budget of $300 million. Expanded IT resource planning horizon from 3 months to over 12 months. Enabled management ability to proactively target resources for retraining and redeployment to new applications and assignments. Performed key partnership liaison and negotiation roles between IT and Line of Business.
Accomplished Communicator: Ability to communicate across all levels of enterprise. Directly influenced senior executive project decisions with weekly and monthly project pipeline and budgetary expenditure presentations and reporting. Enabled Senior Executives to prioritize and focus resources on key strategic initiatives and deselect low payback projects, achieving 50% increase in delivery of high impact projects.
Innovative Change Agent: Experienced in leading organizations to embrace change and strive for operational excellence. Leader in business process improvement initiatives across 4 Fortune 50 companies. Proven ability to analyze, plan and prepare organizations for large, cross functional change initiatives. Developed new test processes and procedures reducing release related production defects by 50% while ensuring code consistency across all environments, development through production.
EXPERIENCE
BANK OF AMERICA/COUNTRYWIDE BANK, Fort Worth, Texas 2007-2015
Technology Consultant (TPM) -Vice President- On Line Banking (2009-2015)
Led efforts to replace obsolete network hardware devices achieving $20M annual cost saving.
Led multiple teams to retire 40 applications and decommission 300 hardware servers delivering $35M annual cost savings.
Managed team responsible for implementing 2 new on line banking test work streams. Developed entrance and exit criteria and quality controls. Reduced test environment work streams from 7 to 2.
Countrywide Bank - Senior Change Manager - Deposit Products (2007-2009)
Led LOB UAT for Rebranding from Countrywide to Bank of America
Senior Project Manager leading team responsible for testing, creating, printing and mailing over 2 million year end banking statements and tax notices.
Managed various legal, regulatory and compliance projects to required deadlines.
CITIFINANCIAL AUTO, Bedford, Texas 2004-2007
Senior Project Manager
Managed 10 projects for Loss Mitigation and Recovery Management within Default Management Line of Business, requiring significant management of third party vendors.
Key Contributor in development of PMO process methodology, deliverables, reporting and templates.
SPRINT TELECOMMUNICATIONS, INC 1989-2003
Long Distance - Information Technology – Dallas, Texas (2000-2003)
Senior Group Manager
Led development of IT portfolio, pipeline and resource management processes.
Staff management of 50 associates for geographically-dispersed organization.
Managed IT contract labor and vendor selection processes, annual budget exceeding $50 million.
Long Distance Division - Consumer Products - Overland Park, Kansas (1994-2000)
Group Manager - Project Management Office (PMO)
Staff management and development responsibilities for 10 project managers.
Led development of Project Management Office. Developed project methodology, implemented portfolio and pipeline processes, budgeting and reporting.
Senior Project Manager responsible for delivering 20 large and complex efforts for multiple LOB.
Corporate Finance - Kansas City, Missouri (1989-1994)
Project Manager, Financial Systems Development
Led Six Sigma quality improvement initiatives.
Lead project manager for 15 systems and operational projects.
EDUCATION
Project Management Professional (PMP) certification.
Masters of Business Administration, University of Kansas, Lawrence, Kansas
Bachelor of Liberal Arts, University of Kansas, Lawrence, Kansas
TECHNICAL SKILLS
MS Word, Power Point, Excel, Project, Access, Crystal Reporting, Visio, Cobol, CORBA, XML, AS400, RPG, COTS, Java, Sequel, Quality Center, Mainframe, Distributed, Databases, JCL, Use Cases, Vendor Management, CMMI, SDLC, Six Sigma, Process Work Bench, Swim Lane Diagrams, EVA, RFP/RFI, Risk Analysis, DMAIC, Clarity, PM, TPM, SharePoint, Waterfall, Agile, Certified Scrum Master, Stage Gate Reviews, PMBOK, PACE
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