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Customer Service Assistant

Location:
United States
Posted:
July 01, 2015

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Resume:

Karina Mendoza

**** ** *** *** *****

East Elmhurst, NY 11369

917-***-****

acqji4@r.postjobfree.com

Experience:

Preschool of America, Forest Hills, NY

Lead Teacher, January 2015- Present

Supervise and delegate responsibilities to the assistant teacher

Coordinate with parents to resolve discipline problems as appropriate for children

Review and coordinate lesson plans and activities with assistant teacher

Keep all classroom materials and equipment in good condition

Sustain high energy levels throughout the day

Macy’s, Elmhurst, NY

Sales Associate, May 2012- April 2015

● Provided outstanding customer service

● Replenished assigned area on sales floor to company standards

● Stocked shelves, marked prices, prepared displays and performed inventory

● Opened and closed cash registers, opened credit accounts

82nd Street Academics, Jackson Heights, NY

Lead Teacher, September 2014- January 2015

Kept constant communication with parents via Email and Phone calls

Assisted students who had difficulties in their homework

Established a safe and learning environment for students

Analyzed and collected data of students’ academic progress

Planned a weekly STEM lesson plan for students

AmeriCorps, New York, NY

Team Leader September 2013- May 2014

● Coached team members in tutoring pre-K children

● Planned and implemented Jumpstart sessions

● Organized weekly schedules for team members

● Assisted the teachers and parents with any academic concern

● Directed team members in their perspectives tasks during session

Teacher Assistant September 2012- May 2013

● Tutored pre-K children from low income backgrounds.

● Assisted the team leader when performing circle time and center time

● Assisted the teacher in the management of pupils and the classroom

Education:

Pace University, New York, NY

Bachelor of Arts

Major: Psychology

Skills

Languages: Fluent Spanish

Software Applications: MS Excel, Access, Word, PowerPoint, (MSP) My Schedule Plus

Training: Classroom Safety, Diversity in the Work Place, Keeping Kids Active & Sane during Winter: Physical Activities for Unique Spaces, Safer Workplace

Certifications:

American Red Cross, New York, NY

Pediatric First Aid/CPR/AED



Contact this candidate