**** ***** **** **. ********, MD *****

202-***-****

acqjhs@r.postjobfree.com

PROFESSIONAL SUMMARY

Results-oriented Business Analyst with over 5 years’ experience in eliciting requirement, business process modeling, technical documentation and software validation.

Experienced in Business Process Re-engineering and Software Development Life Cycle (SDLC) methodologies including Waterfall, Rational Unified Process (RUP) and Agile.

Strong analytical skills with a thorough understanding of how to elicit and translate business needs into functional requirements.

Adept in developing Use Case Models, Activity Diagrams and Sequence Diagrams through UML.

Expert with facilitating JAD sessions and focus groups

Administered Software Change Requests (SCRs), conducting Impact Analysis to determine Level of Effort (LOE), ROI and conduct Regression Testing.

Create and maintain the Requirement Traceability Matrix (RTM) between the requirements and other products such as design documents and test plans.

Excellent communication, inter-personal, analytical and presentation skills.

Good written and oral communication.

TECHNICAL SKILLS

Requisite Pro Requirements Management tool, DOORS Requirements Management tool, Microsoft Offices (Access, Excel, Outlook, PowerPoint, Word), MS Visio, Lucid chart, snag-it, SharePoint, Remedy Change Management tool.

WORK EXPERIENCE

Power Protection Technology LLC Baltimore, MD.

February 2013 to Present

Administered Requirement Change Request Process for effectively managing all software change requests.

Acted as a liaison between business and technical team to obtain detailed Functional, Business requirements, user’s requirements, and Business rules that will help make system development easier for the technical team.

Critically evaluate information gathered from multiple sources, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needs.

Extensive experience with Business Process Re-engineering.

Provided reports on the project schedule to the project manager, as well as supporting other team members to ensure project success.

Business Systems Analyst.

Hak Airline

January 2010 – January 2013

Responsible for eliciting requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use scenarios, business analysis, task and workflow on the online loan Application for Zenith bank plc.

Facilitated the Joint Application Development (JAD) sessions with project stakeholders in order to capture business rules, processes and system requirements.

Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: functional Requirements Documents, Business Requirements Documents, Use cases, Process Flow Diagrams, GUI interface designs (Mock-up screens), Requirements Traceability. Assisted in developing test plans, test plans, test cases and performed User Acceptance Testing (UAT)

Created documentation for training and Help desk

Solely responsible for eliciting requirements using interview, documents analysis, requirement workshops, task and workflow analysis on Kmax Mortgage Company plc.

Utilized waterfall process.

Prepared Process Diagrams to show the flow of requirements flow throughout the system.

EDUCATION

Bachelor’s degree in Electronic & Electrical Engineering -2009