High School Office

Carole S. Balliet

*** ****** **** ***

Minneola, FL 34715

321-***-****

***********@*****.***

Objective:

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Education:

Boca Raton Community High School. Graduated 1977

Employment:

February 2014 – present: stay at home mom.

August 2006 – February 2014: UPS Freight/Ocoee, FL. Answered phones and directed calls to appropriate department/employee. Called customers and made both residential and commercial delivery appointments and entered appointment information into spreadsheet schedule. Assisted with cash report/deposit. Assisted customers with dock pick up and drop offs when necessary.

March 2006 – August 2006: AB Design/Longwood, FL. Answered multi-line phone system and directed calls to appropriate employee. Directed and announced customers when visiting office. Typed contracts for new clients. Maintained office files. Handled both outgoing and incoming mail, distributing to appropriate employee/department. Ordered and maintained office supplies while adhering to budget given.

September 2004-March 2006: Stay at home mom.

May 1988 – September 2004: AAA Cooper Transportation/Pompano Beach, FL. Answered multi-line switchboard and transferred calls to appropriate employee/department. Assisted with terminal payroll. Called customers and made commercial delivery appointments. Assisted with terminal billing when needed. Maintained terminal accounts receivables. Assisted with driver check-in and cash report/deposit when needed.

Personal Information:

Married with two sons ages 14 and 18. We have lived in the Minneola/Clermont for over 6 years and attend Real Life Christian Church.