SUMMARY OF QUALIFICATIONS:
Experienced management professional with a solid record of achievement and a broad range of proven skills that include:
Instructional Systems Design (ISD)
Curriculum Development
Trainer/Facilitator
Education & Training Management
Project Management
Change Management
Human Resource Management
Team Development
Strategic Planning
Problem Solving
COURSES TAUGHT
COURSE
# HOURS
AVG # ATTENDEES
Executive Training Seminar for Upper Management
4
6-12
Train the Trainer
16
10-16
Training Manager
40
8-12
Training Supervisors
16
8-12
Instruction System Design (Curriculum Dev)
24
8-12
Problem Solving
8
8-20
Bullet Proof Presentations
8
8-16
Management & Leadership
160
20-35
Effective Communication
160
20-35
Leadership & Followership
160
20-35
Conflict Resolution
40
8-12
Problem Solving
40
8-12
Effective Writing
8
8-20
Organizational Alignment & Readiness
160
20-35
Counseling and Mentoring
40
8-12
Effective Team Building
160
20-35
Project Management Fundamentals
16-24
10-20
Project Management Intermediate
16-24
10-20
Project Management Advanced
16-24
10-20
Project Management Customized
16-24
10-20
PROFESSIONAL EXPERIENCE:
PMP-certified Project Management Consultant, Change Management Consultant, Training Development, and Training Delivery for Leading Industry Companies
Training Development and Project Manager, Global Energy Companies
Lead Developer, designed, developed and delivered project management curriculum in support of Schlumberger Information Solutions (SIS) Engineers initiative to effectively manage projects
Curriculum includes a 2-day Basic Project Management Principles Course, a 2-day Intermediate Course with primary emphasis in effective communication, and a 2-day Advanced Project Management Course geared for project managers with at least two to three years experience as project leaders
oProject Management Training involves all phases of project management, from project definition through project closure
oCurriculum is approved and certified through the Project Management Institute (PMI)
oOther training classes developed and delivered include Meeting the Challenges of Change, and Problem Solving and Decision Making
oTraining is conducted worldwide and attended by participants providing global representation
Training, Facilitation, Change Management, Project Implementation, National Death Industry Provider
SCI is the premier provider of funeral home and death care services in the United States. As a corporate shared responsibilities team member, developed a comprehensive strategy and implementation plan to standardize processes and procedures across the company as well as to streamline and maximize the operational efficiency of funeral homes in markets across the United States
In conjunction with the standardization of business processes, forms used to document contracts and services provided to customers were revised, streamlined, and standardized in order for the company to become more efficient and effective in serving families within the appropriate legal framework of the national death care industry
Rolled out the newly standardized forms, processes, and procedures across the country as a member of the implementation kick-off planning team
Project Manager, Food Service Company
Developed business plans and operations for the successful startup of operations for this company that provides food services at military fitness facilities
Negotiated contracts with government representatives and established company policies and procedures, change initiatives
oImplemented a comprehensive training program and recruited/hired personnel
oConsistently met and exceeded customer satisfaction goals, resulting in a long-term contract commitment from the military
Human Resource Manager, Training Superintendent, Director of Training & Operations USAF
Handpicked by executive leadership to manage the Professional Military Education (PME) programs for the entire Air Force. These critical career development programs provided management training for entry-level to senior management candidates, were conducted at 17 geographically separated facilities, and graduated over 40,000 candidates per year
oFormulated, interpreted, and implemented into the curriculum senior management policies needed by field managers to ensure attainment of established goals
oManaged a $6.5 million operational budget and continually reviewed/revised curriculum
Directed day-to-day operations for a entry-level management training program accredited by the Southern Association of Schools and Colleges as well as the Community College of the Air Force. Supervised a cadre of instructors and developed local policies and procedures for all instructional material, methodology, and tests/measurements.
Multifaceted functions involved the management of advanced skills training and career development for a Management Engineering Agency; ensured all personnel received required recurring and advanced skills training
Directed day-to-day operations for organizations with as many as 760 personnel assigned; key functions included operations management, human resource management, training management, evaluations, and performance counseling
EDUCATION:
Bachelor of Science in Occupational Education, Wayland Baptist University, May 03.
Associate of Applied Science, Wayland Baptist University, May 03
Associate of Applied Science, Personnel Administration, Community College of the Air Force, Jan 02
Associate of Applied Science, Instructional Technology, Community College of the Air Force, Oct 88
PROFESSIONAL DEVELOPMENT:
Project Management Professional (PMP) Certified (#1305289)
Graduate of the Air Force Mid-level and Senior Management Schools