JESSICA COSENTINO
**** *. **** **. 708-***-**** Chicago, IL 60638 ************@*****.***
OBJECTIVE: To obtain a full-time Paralegal position
EDUCATION:
Lewis University Romeoville, IL
Northwestern College Bridgeview, IL
Degree: Currently Pursuing Bachelors Major: Paralegal
Degree: Associate Major: Paralegal, ABA Approved
Currently Attending GPA: 3.92/4.00
Graduated with Highest Honors GPA: 4.00/4.00
Computer Skills and Software Programs
Microsoft Word
Microsoft Excel
Microsoft Power Point
Microsoft Access
Serengeti
Microsoft Outlook
Typing 55 WPM
LexisNexis/Accurint
Westlaw
Xchanging
SharePoint
Abacus
Summation
Tabs 3
ClaimCenter
EMPLOYMENT EXPERIENCE:
03/2015-06/2015 Beazley Group (Michael Page) Chicago, IL
Claims Assistant
Processed the payment of invoices and verified approved invoice number and amount using Serengeti for Large Risks Lawyers Group
Processed the payment of approved invoices using ClaimCenter Guidewire and US Finance Software for Large Risk Lawyers Group and Architects and Engineers
Updated reserves for all matters when payments were made
Increased/decreased reserves upon approval from Claims Managers
Verified reserve line share using Xchanging
Entered new matters into Serengeti
Responsible for closing matters in two different manners depending on geographical area
Uploaded documents to ClaimCenter using DocVault to ensure all necessary documentation were available for current Claims Manager and for re-assigned Claims Manager
Responsible for creating reports, documentation and hyperlinks for Claims Meetings and Underwriters meetings
Created pivot tables on Excel to condense several columns of information
Re-assigned cases to distribute case load evenly
02/2012-01/2015 State of Illinois Workers’ Compensation Commission Chicago, IL
Legal Assistant
Assisted five investigators and department manager in daily functions of Insurance Compliance
Performed legal research using LexisNexis and Westlaw on issues regarding Injured Workers’ Benefit Fund and other workers’ compensation related issues
Conducted investigations of uninsured employers using NCCI database
Created spreadsheet to track, prepare and submit matters to the Attorney General’s Office of Revenue Litigation for collection and reimbursement of payouts to injured workers’ and fines and penalties imposed on uninsured employers
Recorded judgments in proper county
Documented case progress in the system and on file
Project lead on enhancing the database used by department that tracks and reports case information and on integrating department’s database with fiscal to better track payments for accuracy between departments
Review all contracts for compliancy of payment terms and conditions
Create and manage spreadsheet to track all citations written by investigators
Assist in the process of paying out claimants awards of the Injured Workers’ Benefit Fund
Prepared docket for Informal Conference and Commission Hearings for our division
Prepared information packet for Attorney General
Responsible for preparing all criminal matters and organizing all exhibits in chronological order pertaining to individual case
Responsible for contacting employers for past due payments and setting up new payment schedule
Wrote, updated and organized department operations manual and proposed Rules for IWBF
Create several forms used by the department and/or state for public use
Assist department manager in preparation, location of files and responses for state wide department audit
Issue Notices of Non-Compliance, Notice of Informal Conference and Notice of Commission Hearing to employers in a timely manner
Reconcile all time sheets for department for review by department manager
Copy all incoming payments of penalties and fines imposed on uninsured employers
Prepare several power point presentations for department manager
Sorted all incoming mail
07/2007-10/2010 Wilson Leather Michigan City, IN Assistant Manager/Store Manager
Ensured standards of customer service and sales goals were obtained on a daily basis
Recruited, hired and trained new associates on customer service, basic product knowledge and store operations and monitored their progress
Supervised a staff of 25 associates
Monitored store inventory and controlled shrink
Conducted in-store loss prevention investigations using electronic journals and various paperwork
Balanced all monies at closed of store
Responsible for completion of all new hire paperwork, employee transfers, termination and performance reviews
Responsible for completing floor moves and promotion set ups according to corporate guidelines
Prioritized all tasks to ensure all were completed by deadline
Resolved client service issues at store level
11/1996-12/2006 Casual Male Big & Tall Hodgkins, IL
Loss Prevention Investigator/Store Manager
Conducted in-store loss prevention investigations using electronic journals and various paperwork to support all facts indicating proper implications for eleven stores
Completed expense reports when traveling to stores for audits, inventories and investigations.
Prepared reports of findings of investigations and submitted them to proper personnel
Operations Manager, traveled to eleven stores to audit paperwork and other operational measures to ensure all stores were performing all functions
Ensured standards of customer service, sales goals were obtained on a daily basis
Recruited, hired and trained staff and monitored their progress
Responsible for completion of all new hire paperwork, employee transfers, termination and performance reviews
Balanced all monies at close of business day
Responsible for completing all floor moves and promotion set up
Monitored staff progress through company reports and general performance
Monitored store inventory and controlled shrink paperwork
Prioritized all tasks to ensure all were completed by deadline.
Participated in preparation for several new store openings and assisted in district store inventories
References available upon request