MICHAEL MACLAUGHLIN
***** ******** ****** **. *** #1015 Houston, Texas 77066
832-***-**** ******************@**.***
PROFILE
Versatile Sales Professional with an AA degree in Arts and BS Healthcare Administration (Currently online), offering nearly 5+ years of experience and significant expertise in the following areas:
Proven success in initiating and expanding relationships with client stakeholders at all organizational levels, toward account development, expansion and retention; serve as liaison to provide information and resolve problems
Effectively listen and understand needs and persuasively promote solutions, in support of revenue, profit and service objectives; rapidly learn product benefits and features; place orders to achieve required timelines, and track inventory shipments and deliveries
Proficient with Microsoft Office, Word, Excel and Power Point, along with proprietary systems and web-based applications; skilled in compiling data and generating reports; maintain records within regulatory mandates and company policies
Solid record of success includes earning personal recognition from company man at rig site; take ownership for areas of responsibility; excellent communicator, both written and verbal; quickly acquire new skills, with no hesitation in asking for clarification
PERSONAL STRENGTHS: positive and outgoing; speak English and Spanish; thrive in challenging environments; natural leader and motivator for internal / external team members
EXPERIENCE
SALES REPRESENTATIVE / DOWN-HOLE TOOL ADVISOR
Coil Tubing Technology, Spring, Texas – 1/2012 to 2/2015
Provide and sell Down-hole Oilfield drilling tools to major oil companies throughout the Southern Region of the US including Baker Hughes, Halliburton, Weatherford, Schlumberger, Titan Energy Services, Spartan Energy Services, Oil States Energy, Icon Oil tools, Grizzly Energy Services, Brown Hole Energy, C&J Energy Services and much more.
Trained crews and operators on proper use and care of down-hole tools, explained Maximum and Minimum Over-pull and Set-down weight to ensure demand is met and to allow for best results when operating down-hole tool(s).
Constantly regulate inventory control, assuring that each warehouse is equipped with the desired amount of down-hole tools that is needed for each specific region. Contacting third party logistic companies to transfer and deliver down-hole tool(s) to rigs and other various stock points around the Southern region of the US .
Outstanding customer follow-up and diligence throughout the sales process, prepares quotations, visits rig operations on-site to allow for company exposure and negotiations.
KEY ACCOMPLISHMENTS:
Consistently controlled costs by accurately calculating product orders which led to excellent customer satisfaction and account retention.
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MICHAEL MACLAUGHLIN
Résumé Page Two
SALES AUDITOR
HomeTeam Pest Defense – 2/2011 to 1/2012
Ensured company policies and guidelines around sales and revenue processes complied with regulatory and industry practices.
Managed our sales representative team of 4 and reported to the Sales Manager
Completed sales cycle for home owners
Provided follow-up and feedback to customers and superiors
SERVICE TECHNICIAN and OUTSIDE SALES
HomeTeam Pest Defense – 5/2010 to 2/2011
Outside sales and performed technician integrated services and duties around and inside customers home
Upsold products to existing customers
Installing and maintaining the pest defense integrated system
CERTIFIED NURSING ASSISTANT
Memorial Herman Surgery Center @ Texas Medical Center – 2/2009 to 3/2010
Assisted and prepped patients for surgery
oDr. Lowe (Houston Texans Surgeon) highly recommended our team for surgery
Registered patients during pre-opt and assisted in discharging patients after recovery in post-opt
Honed multifunctional skills and tasking
SUPERVISOR, LABORER AND PURCHASING AGENT
Landon Construction – 5/2004 to 12/2008- Active on college breaks
Led several commercial remodeling projects
Ensured projects finished on time and with-in budget
VOLUNTEER
Star of Hope, Houston, Texas
Assisted in the separation of toys, clothes, re-usable equipment, and other durable materials into categorized boxes for inspection and recycle.
VOLUNTEER
Friends for Life No Kill Animal Adoption & Rescue Shelter, Houston, Texas
Actively participated in caring for 100+ abandoned, malnourished, sick and handicapped dogs at no-kill shelter. Assisted in cleaning, feeding and maintaining large fenced habitat area.
AWARDS and HONORS
Champions Community Church (96-present)
Received 2 year baseball scholarship to Hill Junior College (2004-2006)
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MICHAEL MACLAUGHLIN
Résumé Page Three
EDUCATION
ASSOCIATES DEGREE in Arts
Hill College – Hillsboro, TX – 05/2006
Two year Full Baseball Scholarship as a Left handed Pitcher
Participated Two years in Fellowship of Christian Athletes
Served Two years as Team Captain for intramural football and softball.
BS DEGREE in Health Care Administration
Grand Canyon University ONLINE (Current)