Customer Service Medical

Location:

Posted:

June 30, 2015

DALIA

MOCTEZUMA

*************@*****.***

SUMMARY:

Freelance worker with diverse professional experience. I am a fast learner and

adapt to change well, always have a can do attitude and believe in motivation.

I enjoy working in a fast paced environment; always effectively and efficiently.

HIGHLIGHTS:

•High customer service standards

•Dedicated to process improvement

•Conflict resolution proficiency

ACCOMPLISHMENTS:

Precisely performed several clinical laboratory tests and procedures while

employed as a medical lab technician. Frequently recognized by supervisory

staff for expediting critical testing results without compromising quality of

patient care.

EXPERIENCE:

Houston Northwest - Environmental Specialist

Houston, TX

Closely followed policy techniques in medical lab area. Developed and

maintained positive customer relationships through effective communication.

Assisted surgeries, cleaned and sanitized procedure tools. Rotated linen with

every room checkout, kept items stocked, helped with inventory count.

AustinRyan Productions - Marketing Assistant

Spring, TX

Edited and revised all marketing content to guarantee the highest quality of

writing and production. Wrote newsletter marketing copy and presentation

materials for special projects. Small production company, oversaw staff of 10

CSR's.

EDUCATION:

Westfield HS

Houston, TX

REFERENCES:

•Available upon request