Executive Vice President & Chief Operating Officer
Resume:
Camillus, NY, *****
**********************@*****.***
Patricia Ann Lucchetti-Smith
WORK EXPERIENCE
Independent Consultant Jan 2015-Present
• Monitor the workflow and assess the quality of production for several area businesses.
• Review day to day operations identifying and implementing necessary changes to meet the evolving needs of the Company, frequently using Lean Six Sigma methodology.
• Analyze company financial reports including daily and monthly Accounts Receivable, Accounts Payable, Taxes and Payroll to reduce loss.
• Measure productivity for each department to ensure deadlines are adhered to, the Company’s client’s expectations are met, and the revenue potential is maximized.
• Recommend improvements in policies, procedures and employee handbooks for the Company to outline expectations of employment.
• Meet with clients to review findings, make recommendations, create action plan, and implementation of project.
MacReport.Net Media Publishing, Inc. Jan 2008-Jan 2015
Executive Vice President/Chief Operations Officer Marcellus, NY
• Supervise the workflow, quality and needs of up to 100 employees.
• Oversee day to day operations identifying and implementing necessary changes to meet the evolving needs of the Company, frequently using Lean Six Sigma methodology.
• Create company financial reports including daily and monthly Accounts Receivable, Accounts Payable, Taxes and Payroll.
• Monitor productivity for each department to ensure deadlines are adhered to, client expectations are met, and the revenue potential is maximized.
• Create policy, procedure and employee handbooks for several departments to outline expectations of employment.
• Meet with clients, including US and foreign publicly traded companies, private companies, not for profits, and individuals such as authors and musicians, to establish and grow the relationship.
MacReport.Net, Inc. (OTC: MRPT) Mar 2004-Jan 2008
Junior Executive/Multi-Department Supervisor Melville, NY
• Supervised basic daily operations of the immediate office of 10-15 employees.
• Interviewed, hired & trained new staff, as well as the administered the continuous education of current staff.
• Created training programs for basic office skills, & Microsoft Office applications, EDGAR filing software, SEC EDGAR filing system & filings and Company website.
• Created department productivity reports, processed client payments, and handled scheduling within the departments.
• Created infrastructure for the Newsroom, SEC EDGAR filing service, Billing Department, and HR Department.
• Committee member to develop, implement, & carry out new policies and procedures for my department.
• Assessed potential liabilities in company policies and made recommendations to decrease potential losses.
Bath & Body Works, Inc. Feb 2001-Mar 2004
Advisor/Sales Lead/PT Manager Hicksville/Lake Grove, NY
• Ensured he highest level of customer service and satisfaction.
• Exceeded company established sales goals and generated repeat business through exception customer experiences.
• Performed store opening and closing duties such as counting cash, setting products, cleaning establishment, reviewing morning reports for new sales, ending sales, sales goals, etc.
• Trained new employees, as well as handled the continuous education of existing employees.
• Monitored and generated hourly and end of day business progress reports, sales figures, goal tracking and updates.
• Prepared store appearance, building displays and setting the floor layouts. Oversaw flow of new merchandise and product ordering to ensure availability.
SKILLS
Computer Skills:
• Fluent in Microsoft Suite Applications, EDGAR software & the SEC EDGAR system & filings, HTML coding, QuickBooks accounting software, CRM usage and data management, Power Point, Adobe PDF and Social Media: Facebook, Twitter, and Snapchat.
• Proficient in ACT software, Photoshop and Social Media: Instagram and Pinterest.
Language:
• Fluent in English.
• Proficient in Spanish.
EDUCATION
University of Phoenix Anticipated May 2017
M.B.A Online
State University of New York at Oswego May 2013
B.A. in Psychology Oswego, NY
• Co-Creator & President of the off campus Oswego Psychology Club (OPC).
• Resident council member at Hart Hall Global Living & Learning Center in the spring of 2002.
• Competed in Cross Country, Indoor and Outdoor Track & Field as well as being team captain.
Mohawk Valley Community College May 2008
A.S. in General Studies Utica, NY
• Resident Assistant in the spring of 1999 and Assistant Resident Director in the fall of 1999.
• Resident Council Member in the fall of 1998 through the spring of 2000.
• Competed in Cross Country, Indoor and Outdoor Track & Field as well as being team captain.
• NJCAA Outdoor Track & Field National Champion - Individual.
• NJCAA Cross Country National Champion – Team.
CERTIFICATIONS
• Management and Strategy Institute - Lean Six Sigma
INVOLVEMENT
• Marcellus Group, LLC Teen mentor program
• Camillus Figure Skating Club board member and volunteer WOYSA Soccer Coach.
• Volunteer as a Religious Ed kindergarten teacher at Holy Family Faith Formation.
• Volunteer with the E. Hill Elementary School PTO and 4th & 5th grade Running Club.
INTERESTS
I enjoy running, various sports, reading, fine arts, learning, & organizing. I enjoy challenging myself, working as a team and staying busy.
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