Management Project

ANKITA BHATIA

****, ******* ******, *** #***,Santa Clara CA 95050 Email: ****************@*****.***

LinkedIn: www.linkedin.com/pub/ankita-bhatia/38/6a5/b42/ Cell: +1-408-***-****

Objective: Product Management profile focusing on team leadership and customer relations.

Technical Proficiencies

Skills Set: Goal oriented, Analytical problem solver, Customer facing, Roadmap generation.

•

Technical Skill set: Java, UML, Microsoft SQL Server, Oracle. Data Warehousing, RDBMS.

•

Web Technologies n OS: JavaScript, HTML5, CSS, Windows, MAC OS, AWS.

•

Tools: Eclipse, Microsoft Visual Studio, Microsoft office, MS Project, BI tools: SSIS, AWS, SAP

•

SDLC methodology: AGILE, Waterfall method, Scrum Methodology.

•

Education

Leavey School of Business, Santa Clara University, CA May 2015 (Expected)

Master of Science (M.S.) in Information Systems GPA: 3.35

•

Coursework: Database Management System, Software Program management, Financial Accounting, Computer Based

•

decision Modeling, Information System Policy and Strategy, Financial Management, System analysis and Design.

Mumbai University, Mumbai, India June 2011

Bachelor of Engineering (B.E.), Computer Science - 73.4%

•

Professional Experience

Software Quality Engineer Intern at ServiceNow, Inc [Java, MySQL] Jan 2015- Present

Requirement gathering for creating an automated testing project, identifying system gaps, brain storming sessions.

•

Creating test scenarios on Selenium, JUnit test cases, building on Jenkins for quality assurance purposes.

•

Building headless test scripts and it dependencies for quality engineering and enhancement for future platform releases.

•

Presenting the project to the team, worked on improvements for enhancing efficiency and eliminate manual work.

•

Data Processing Intern at Synaptics, Inc. San Jose [ASP.Net, c# Oracle,MS Project,MS office] June 2014- Dec 2015

Lead the team of 5 people to initiate a new process of eliminating the manual testing tasks, using AGILE methodology.

•

Successfully provided deliverables in each sprint tasks communicated with the management and maintained the backlogs.

•

Developed an end-to-end application, implemented functional modules in C#[backend], and Oracle, created API’s

•

Created a database from scratch with the concepts of RDBMS, including testing for the benefit of the internal purpose.

•

Performing data analysis to determine the behavior of the product using complex SQL queries.

•

Worked as Product data manager to determine the behavior of the product and generate accurate results.

•

Provided guidance to another intern and created a database application in oracle to compare and analyze competitor’s

•

sensor test results.

Strongly presented the entire application in front of the entire team and successfully integrated the application.

•

Software Engineer at Accenture Services LTD, Bangalore [ASP.Net, MySQL] Oct 2011- July 2013

Proficiently created requirement document for a Process & reporting tool and Accounts payable vendor management

•

solution that integrated invoice processing, e-mail handling, and image capture.

Involved in complete Software Development Life Cycle (SDLC) process by analyzing business requirements and

•

understanding the functional workflow of information from source systems to the remote servers in an agile environment.

Communicated with clients to resolve critical-issues and provided customer support and incident management.

•

Proposed and automated daily tasks by creating complex procedures and increased the productivity of the team by 75%.

•

Frequently involved in cross-functional team interactions to understand the requirement and proposed efficient solutions.

•

Effective part of the problem management team, created analytical tools and cleared backlogs and on going issues.

•

Generated various types of complex reports like Drill Down, Drill through, cross tab reports, cube data analysis, hence

•

presented the statistics to the clients for business analysis.

Initiated reengineering solutions and KPI’s along with senior management and effectively communicated with the client.

•

Academic Projects

Feature Enhancement: (JavaScript and MySQL, MS project) Sep 2014- March 2015

Worked with Sears, to enhance the existing functionality of their customer rating functionality.

•

Presented to the sears team, with potential risks and future enhancements with detailed documentation.

•

Project: Head start Database Management System: (MySQL 2012, MS presentation) Sept 2013 Dec 2013

Designed and implemented a database for an online shoe shop from scratch. Worked on Conceptual Schema and logical

•

Schema, performed SQL queries and TSQL queries, External Views, Triggers and Stored procedures.

Tasks: Requirements gathering and documenting, use-case analysis, data modeling, ER diagrams, architecture design,

•

UI design such as UML diagrams.

Project: Financial Analysis of Wal-Mart (Financial Accounting, MS Presentation): Sept 2013 Dec 2013

Performed analysis of balance sheet, income statement, statement of cash flows and ratio analysis. Implemented SWOT

•

analysis and drew conclusion based on the accounting ratios.

Project: Information System (Visual Studio 2010, SQL Server) Aug 2010 Dec 2010

Led a team of three to develop a web based application with analysis, implementation, testing in C#, HTML, JavaScript

•

and backend implemented in MySQL, to perform predictive analysis on stock market

Activities and Honors

Won the Star of the Month award at Accenture for performing outstandingly in resolving several ongoing issues.

•

At Accenture, awarded for CSAT (best customer satisfaction) by providing resolutions to the client within SLA.

•

Active Member of GPTW [Great Place to Work], organized cultural events and published Newsletters.

•

Santa Clara University merit based scholarship, fall ’13.

•

Contact this candidate