Wendy M. Cowins

**** ****** ***** **.

Stone Mountain, GA 30083

acqiqo@r.postjobfree.com M: 404-***-****

SUMMARY

Commercial Finance Industry professional with extensive experience in Documentation, Credit Analysis & Investigations, Fraud Prevention, Collections, Payment Negotiations, Customer Service and Policies and Procedures.

Skills include: Analytical aptitude, time management skills, leadership ability, interpersonal communication and problem solving skills. A self-directed contributor focused on achieving company objectives.

PROFESSIONAL EXPERIENCE

Assurant Specialty Property- Duluth, GA 2013-2015

Hazard Insurance Processor

Review insurance document used to update hazard line on client servicing system

Verify acceptable coverage amount on policies

Disburse premium payments when necessary

Contact insurance agents for policies or missing information

Perform maintenance as necessary for policy changes, letters, notices etc.

The Department of Revenue- East Point, GA 2012-2012

Operations (Seasonal Contract Assignment)

Reviewed Georgia tax returns for accuracy

Prepared final tax documents for scanning into AS7200

Maintained production processing standards of 90%

Ally Financial Services- Atlanta, GA 2011-2011

Dealer Services Credit Associate (Contract Assignment)

Customer service in Credit Administration Team

Monitored daily reports and ensured follow-up is well documented

Reviewed sales transactions received are routed for approval and keyed in a timely manner

Smart Cash transaction entry

Input daily transactions accurately and adhered to deadlines

Hezekiah Vocational Institute – Atlanta, GA

Office Administrator (Part-time Volunteer)

2009-2010

Interviewed volunteers and interns

Planned and coordinated fundraiser events

Scheduled appointments

Created flyers and sponsorship letters

Coordinated community partnerships with other non-profit agencies.

The CIT Group – Atlanta, GA 2005-2009

Credit Analyst

Supported 3 credit managers with commercial order processing and regular credit line reviews.

Researched and documented credit information and spread financial statements on wholesale flooring clients.

Processed and maintained new and existing customer accounts for 30+ clients and their customers.

Achieved and maintained the required standard turnaround on investigations.

Interviewed and trained new employees on credit policies and procedures.

GE Consumer Underwriting – Alpharetta, GA 2005-2005

Credit Analyst

Processed Lowes and SAMS Club revolving credit applications in an assigned queue.

Communicated financial solutions for approval rates on premier client’s applications.

Recognized by sales representative and SAMS Club manager for outstanding client service.

Follow up for missing or supplementary documents that could affect credit decision.

Sun Trust Bank – Atlanta, GA 2003-2005

Credit Investigator

Supported 4 wholesale credit managers with order processing in Receivable Capital Management. Department.

Spread financial data in Moody’s Financial Analyst system and made recommendations based on findings.

Documented Bias and Stars systems with pertinent credit information relevant to credit decision.

Created quick reference guide listing common bank and trade contacts- reducing the response time by 50%.

EDUCATION

Bachelors of Science Degree in Business Administration – Lander University – Greenwood, SC

Associates Degree in General Business – Piedmont Technical College – Greenwood, SC

OTHER WORK RELATED EXPERIENCE

Computer Skills,Microsoft Office, Access, Excel, Oracle, Siebel, CASS, ACAR, ECCF & STARS

Specialized Training

Bonds and Lien Waivers, Dunn and Bradstreet, Credit Report Analysis

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