Customer Service Administrative Assistant

Chelsea E. McDonald

**** *. ******** **** #*** 630-***-****

Wheaton, IL 60189 ********@*****.***

OBJECTIVE

To acquire a position as an administrative assistant with the opportunity to expand my current skills and contribute to the goals of the organization.

EDUCATION

Elmhurst College, Elmhurst, Illinois

Bachelor of Arts, Education

Graduated May 26th, 2012

GPA 3.81; Magna Cum Laude

WORK EXPERIENCES

Educational Assistant. Emerson Elementary- Elmhurst, Illinois, 2012-Present

-Assisted 3rd & 5th Grade classroom teacher by distributing materials, collecting and grading homework, and with various other classroom routines.

-Assisted students one-on-one and in small group with all areas of the curriculum.

-Differentiated materials and instruction to accommodate for students’ needs.

-Aided in modifying assessments.

-Administered accommodated ISAT test.

-Substituted at multiple grade levels.

-Developed rapport with students and faculty.

-Member PBIS team.

Associate. Panera Bread, Glen Ellyn, Illinois, 2007-2011

-Engaged and welcomed customers.

-Provided considerate customer support in a timely manner.

-Operated cash register and managed currency.

-Quickly and efficiently restocked merchandise and products.

-Developed strong customer relationships.

PROFESSIONAL SKILLS

Strong communication; Customer service; Organized; Detail-oriented; Regular office tasks, including operating copy machine (enlarging, minimizing, stapling, hole-punching, and pamphlet making). Advanced computer skills: type 70+ WPM; Microsoft Office (Outlook, Word, PowerPoint, Excel); Windows 7 and previous versions

HONORS

Kappa Delta Pi (Education Honor Society)

Phi Kappa Phi (Academic Honor Society)

Sigma Tau Delta (English Honor Society)

Dean’s List-4 years

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