High School Training

JOAN GASBARRE

** ********** *****, *********, ** 14086

716-***-**** 716-***-**** ************@*****.***

EXPERIENCE

**/**/** – Present

**** – 1/31/14

Secretary/Receptionist, M&T Bank Customer Due Diligence Department

Greet visitors, direct visitors and employees to conference rooms and other areas of the building, liaison for employee concerns regarding building issues, contact contractors for repairs, assist Administrative Vice Presidents to maintain their appointment calendars and to schedule meetings, create spreadsheets for special projects, arrange travel reservations, order office supplies, maintain bi-weekly attendance for department, assist training department to create training manuals, receive/distribute incoming mail, copy and fax documents.

Support Specialist, U.S. Probation & Pretrial Services

Format, type and edit reports developed by officers, often within a short time period for the Court independently or with direction. Prepare petitions, orders and papers essential to sentencing. Compose routine correspondence. Organize and prepare new case files for officers’ use in accordance with established case management procedures. Enter statistical data into automated databases. Initiate statistical transactions and apprise officers. Receive and transfer case files from other districts. Conduct criminal record checks through local or national law enforcement files. Prepare and maintain investigative files and enter data into case tracking system. Make entries to chronological records in supervision case files. Arrange meetings and maintain events calendar. Answer and screen telephone calls and visitors. Answer routine questions and refer persons to officers or appropriate agency. Assemble and categorize information for monthly reports or for entry into automated files. Meet required deadlines and multitasking with interruption.

Chairperson for the Wellness Committee: Organize events, hold committee meetings.

2004-2012

Spin Instructor, Buffalo Athletic Club

Certified Spin Instructor: Instructed a class of athletic club members. Instruction included the benefits of the Spin program and the proper form. Created music play lists to coordinate with one hour class.

EDUCATION

1979-1982

Clerk Typist Certificate, Erie Community College

1975-1979

Mount Mercy Academy High School

SKILLS

Microsoft Word 2010, Microsoft Excel 2010, Microsoft Outlook, Corel WordPerfect, Lotus Notes

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