Customer Service Sales

Colleen M. Stewart

**** *** **** ****

Pavilion, New York 14525

Cell: 585-***-****

********@*****.***

PROFILE:

• Diligent, detail-oriented, able to prioritize and delegate tasks effectively to ensure

timely project completion within a team environment.

• Excels at multi-tasking in a fast paced environment.

• Superior telephone, customer service, and computer skills with proficiency in Quick

Books, Kronos, JD Edwards, MS Word, Excel, and Outlook.

EDUCATIONAL BACKGROUND:

Rochester Business Institute 2/02-06/03

1630 Portland Avenue Paralegal

Rochester, New York 14621 Associate Degree

Genesee Community College 9/95/-1/98

1 College Road Criminal Justice

Batavia, New York 14020 Associate Degree

CERTIFICATES/LISCENSES:

MSHA Mine Safety Training

NYS Weigh Master License

EMPLOYMENT:

Hanson Aggregates New York, Inc., Pavilion, New York 14525

Weigh Master/Plant Clerk, 4/09 to Present

Administrator for Human Resources, accounts payable, payroll, issue material weigh tickets,

daily material inventory, monthly fuel reports, maintain daily cash sales, directing inbound calls,

and general office duties.

Statewide Settlement, Inc., 2145 Bronson Hill Road, Avon, New York 14525

Paralegal, Settlement Director, 8/04 to 6/08

Responsible for examining title commitments and obtaining curatives. Prepare HUD/Settlement

Statements for purchases and refinances for lenders. Ensure that each transaction balances and

funds in the time set forth. Maintain constant communication with brokers, lenders, borrowers,

buyers/sellers, and attorneys to ensure superior customer service. Train new employees.

S.V. Moffett Co., Inc., W. Henrietta, New York 14586

Sales Assistant, 5/04 to 8/04

Provided administrative support to Turf Division sales staff. Prepared sales proposals and

maintained sales correspondence, Updated pricing changes for the turf and irrigation division.

Answered and directed incoming calls.

Hanson Aggregates New York, Inc., Pavilion, New York 14525

Sales Assistant, 5/00 to 1/04

Provided administrative support to the Sales Manager and Sales Representatives maintaining

daily contact to resolve customer concerns, and facilitate communication. Fielded a high volume

of customer inquiries in a professional manner, responding quickly and diplomatically to

customer concerns to ensure superior satisfaction.

Hanson Aggregates New York, Inc., Pavilion, New York 14525

Weigh Master/Clerk, 2/00 to 5/00

Issue material weigh tickets, daily material inventory, maintain daily cash sales, directing

inbound calls, and general office duties.

J.O. Cook Inc., Piffard, New York 14533

Deli Manager, 1/00 to 2/00

Shift Control, customer service, training employees, ordering products, and inventory control.

J.O. Cook Inc., Piffard, New York 14533

Assistant Manager, 8/99 to 1/00

Shift control, customer service, training employees, opening and closing paperwork, ordering

products, and inventory control.

J.O. Cook Inc., Piffard, New York 14533

Associate Manager, 2/98 to 8/99

Shift control, customer service, training employees, opening and closing paperwork, ordering

products, and inventory control.

J.O. Cook Inc., Piffard, New York 14533

Customer Service Clerk, 6/95 to 2/98

Customer service, maintaining store cleanliness, and cash register operations.

Burns International Security, Kenmore, New York 14217

Security Guard, 8/98 to 11/98

Assigned to Wesley on East to monitor perimeter security.

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