Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Orange Park, FL
Posted:
June 30, 2015

Contact this candidate

Resume:

Jennifer M. Stokes

Middleburg, FL acqih9@r.postjobfree.com 904-***-****

Motivated administrative assistant with extensive experience in clerical support, customer service, creative services, and materials management; excellent verbal and written communication skills relating to people at any level of business and management; highly proficient with computer technology; problem solver with ability to troubleshoot and generate positive outcomes. Highly skilled in handling multiple tasks and projects simultaneously; quick learner who can rapidly absorb, retain, and implement new information and procedures; team player ready to accept new challenges while also adept at working with minimal supervision.

Professional Experience

ESE Assistant

Clay County School System

J.L. Wilkinson Elementary School - Middleburg, Florida 32068 2014 to Present

Assists in academic, physical, and/or safety instruction by working with students individually, or in a group setting, as directed by the teacher

Records and files pertinent student information for teachers, administrators, and parents review

Prepares materials and supplies for daily lessons, unit work, and art projects; including developing games or instructional material, creating samples, and photocopying materials

Cleans/organizes classroom to prepare for the next activity and/or day’s events and to ensure a safe environment

Administrative Assistant

Nemours BrightStart! - Jacksonville, Florida 32256 2009 to 2014

Demonstrated outstanding customer service using a multi-line telephone system

Effectively communicated with clients, vendors, visitors, executives and associates

Ordered all office supplies and maintained inventory

Managed all incoming/outgoing mail and other deliveries/shipments

Assist with the arrangement, logistics, and IT support of meetings and events. (Video conferences, teleconferences, trainings, presentations, and multi-site collaborative meetings)

Created and modified documents such as forms, reports, meeting materials and mass emails

Managed staff calendars

Sales Administrative Assistant

Ja-Ru Toys, Inc. - Jacksonville, Florida 32207 2007 to 2009

Managed travel arrangements including customer route planning to allow for the most efficient and cost effective manner

Designed highly effective presentations for sales meetings around the globe by compiling a customer’s order history, program information, graphs of yearly sales, and new item recommendations

Managed correspondence with customers via e-mail, telephone, and mail to ensure the accuracy of account information

Utilized Adobe software maintaining skill level

Administrative Assistant

Eagle Crest, Inc. - Jacksonville, Florida 32205 2006 to 2007

Processed customer orders quickly and accurately

Assisted customers with designing and finalizing embroidery designs

Responsible for ordering merchandise to fulfill customer’s orders

Corresponded with customers via e-mail, telephone, and mail to accurately fulfill requests

Education

Florida State College of Jacksonville

A.S. Office Management 2012

A.A.S. Administrative Office Management 2012

Technical Certificate in Office Management 2012

Technical Certificate in Office Specialist 2009

Technical Certificate in Office Support 2006

Additional Training

Adobe Design Suite

Quark Xpress Level 1, 2

Microsoft Office 2007: Word, Excel, PowerPoint Refresher

Microsoft SharePoint 2007 Level 1, 2



Contact this candidate