Jennifer M. Stokes
Middleburg, FL acqih9@r.postjobfree.com 904-***-****
Motivated administrative assistant with extensive experience in clerical support, customer service, creative services, and materials management; excellent verbal and written communication skills relating to people at any level of business and management; highly proficient with computer technology; problem solver with ability to troubleshoot and generate positive outcomes. Highly skilled in handling multiple tasks and projects simultaneously; quick learner who can rapidly absorb, retain, and implement new information and procedures; team player ready to accept new challenges while also adept at working with minimal supervision.
Professional Experience
ESE Assistant
Clay County School System
J.L. Wilkinson Elementary School - Middleburg, Florida 32068 2014 to Present
Assists in academic, physical, and/or safety instruction by working with students individually, or in a group setting, as directed by the teacher
Records and files pertinent student information for teachers, administrators, and parents review
Prepares materials and supplies for daily lessons, unit work, and art projects; including developing games or instructional material, creating samples, and photocopying materials
Cleans/organizes classroom to prepare for the next activity and/or day’s events and to ensure a safe environment
Administrative Assistant
Nemours BrightStart! - Jacksonville, Florida 32256 2009 to 2014
Demonstrated outstanding customer service using a multi-line telephone system
Effectively communicated with clients, vendors, visitors, executives and associates
Ordered all office supplies and maintained inventory
Managed all incoming/outgoing mail and other deliveries/shipments
Assist with the arrangement, logistics, and IT support of meetings and events. (Video conferences, teleconferences, trainings, presentations, and multi-site collaborative meetings)
Created and modified documents such as forms, reports, meeting materials and mass emails
Managed staff calendars
Sales Administrative Assistant
Ja-Ru Toys, Inc. - Jacksonville, Florida 32207 2007 to 2009
Managed travel arrangements including customer route planning to allow for the most efficient and cost effective manner
Designed highly effective presentations for sales meetings around the globe by compiling a customer’s order history, program information, graphs of yearly sales, and new item recommendations
Managed correspondence with customers via e-mail, telephone, and mail to ensure the accuracy of account information
Utilized Adobe software maintaining skill level
Administrative Assistant
Eagle Crest, Inc. - Jacksonville, Florida 32205 2006 to 2007
Processed customer orders quickly and accurately
Assisted customers with designing and finalizing embroidery designs
Responsible for ordering merchandise to fulfill customer’s orders
Corresponded with customers via e-mail, telephone, and mail to accurately fulfill requests
Education
Florida State College of Jacksonville
A.S. Office Management 2012
A.A.S. Administrative Office Management 2012
Technical Certificate in Office Management 2012
Technical Certificate in Office Specialist 2009
Technical Certificate in Office Support 2006
Additional Training
Adobe Design Suite
Quark Xpress Level 1, 2
Microsoft Office 2007: Word, Excel, PowerPoint Refresher
Microsoft SharePoint 2007 Level 1, 2