Customer Service Sales

Jacob W. Greetan

Address: *** *. ******* **. *********: 920-***-****

Green Bay, WI 54303 Email: ********@***.***

Education:

Northeast Wisconsin Technical College, Green Bay, Wisconsin. Graduated 2005; Gas Utility and Construction Services; Graduated 2005 with technical diploma

Oconto High School, Oconto, Wisconsin; Graduated 2004

Work History:

2013-Present

Muscleegg

Sales Rep

Responsible for working all expo/booths for the entire state

Educate consumers and sell products at demos and expos

Perform cold calls and demos with prospective clients

Successfully setup accounts in Northern WI

2007- Present

Dorsch Ford Lincoln & Kia, Green Bay, WI

Service Advisor

Listen to the problems of the customers properly and provide the best possible solutions to them

Dispatch workload for team of Technicians

Resolved customer conflicts

Verify part warranty coverage

Efficient in ADP and Auto Mate Software

2005-2007

Schneider Logistics, Green Bay

International Transportation Specialist

Communicate effectively and built professional relationships with carriers, shippers and internal/external customers

Selected cost effective carriers using available optimization tools to include rate negotiation

Responded to carriers/customers to ensure critical success factors were achieved

2005-2007

Circuit City, Green Bay

Senior Product Specialist

Computed sales prices, total purchases and processed payments

Created and directed sales team training and development programs

Maintained knowledge of current promotions, policies regarding payment

Skills:

Excellent customer service skills; able to work with a variety of personalities

Good organizational skills; able to coordinate tasks and make efficient use of time

Dependable and punctual

Self-motivated and able to work alone or in a team setting

Strategic Planning

Opening/closing procedures

Product Management

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