Manager Project
Resume:
Deanna Heminger
Punta Gorda, FL
****************@*****.***
Professional Objective/Purpose
Seeking a position that will accomplish compliance business objectives by producing value-added employees, vendors, independent contractors and sales teams in order to produce across organization results; As a professional in this field I have expertise, information and opinion to offer as a member of senior management through integrating objectives with other business units while using my strong leadership skills to direct and lead teams.
Corporate Experience
Fortunebuilders Compliance Director
San Diego, CA Jan. 2015 – Present
Compliance Director: Accomplishes compliance business objectives by producing value-added employee results; offering information and opinion as a member of senior management; integrating objectives with other business units; directing staff.
• Accomplishes compliance as support in human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions;
• Develops compliance organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives;
• Protects assets by establishing compliance standards; anticipating emerging compliance trends; designing improvements to internal control structure.
• Avoids legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures; complying with legal requirements.
• Attracts new clients by maintaining state-of-the-art compliance programs; bringing compliance recognition to the company; providing leadership in the industry.
Rich Dad Education Compliance Director
Cape Coral, FL 2006 – Jan. 2015
Paralegal Responsibilities: (2006 – 2010) Perform all paralegal functions to the in house General Counsel and in house Corporate Counsel; Prepare and send legal discovery and correspondence. Assisted in 2007 & 2008 with SEC/DOJ formal investigation, assisted lead attorney with discovery process involving close to 1 million pieces of documentation; Participated with staff attorneys in legal and compliance training; Work directly with Senior and Executive Management in creation and implementation of new policies and directives in order to achieve both corporate and departmental objectives.
Presenter of corporate training of non-legal issues, (policies/procedures/expectations), to Independent Contractors in conjunction with Corporate Counsel and their legal and corporate compliance trainings. Preparation and presentation of Power Point presentations for corporate training.
Compliance Manager: (2009 – 2013) Implemented and executed compliance policies and procedures as they relate to Live Events, described as student facing seminars and education courses. Established standards, controls and audit procedures for legal and ethical compliance so that such services and products are performed in accordance with developing laws, regulations and Company policy. Audits the performance of Independent Contractors and employees conform to Company policies & procedures. Work with all business units, Managers and Directors to ensure that said policies and procedures are executed in an ethical and professional manner in order to offer an excellent client experience. Identifies opportunities to enhance the student and employee experience, and increase the lifetime value of current and future customers. Measures, identifies, and communicates strengths and opportunities to verify and improve corporate compliance, as well as increase employee and customer value, while seeking to expand the Company's live presence in a value-driven, compliant and market-savvy manner.
(2010 – 2012) Compliance Manager for telesales and performed many of the same functions listed above
Assisted and created the newly adopted Compliance Guidelines for Live Events and Telesales, which encompass all 7 pillars of an effective compliance program.
Developed and coordinated individual, as well as group trainings for all sales IC’s in 2012.
Revamped, refreshed and re-launched the prior Secret Shopper Program, which has performed successfully since 2012. 2015 will see the launch of this program to our International Divisions.
Project Manager of initial IC Portal. Instrumental in design, training and implementation of IC portal in 2009.
Co-Investigator of the internal CBC Broadcast investigation. Delivered a detailed report of findings to the Board of Directors at the culmination of the internal investigation in 2009.
Compliance Director: (2013 – Present) Accomplishes compliance business objectives by producing value-added employee results; offering information and opinion as a member of senior management; integrating objectives with other business units; directing staff.
Accomplishes compliance as support in human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions;
Develops compliance organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives;
Develops compliance organizational trainings across business units to produce and ensure sales practices are within legal and compliant measures in order to support competitive sales goals for the operational team.
Establishes compliance operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
Develops compliance financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
Protects assets by establishing compliance standards; anticipating emerging compliance trends; designing improvements to internal control structure.
Avoids legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures; complying with legal requirements.
Attracts new clients by maintaining state-of-the-art compliance programs; bringing compliance recognition to the company; providing leadership in the industry.
Updates job knowledge by obtaining formal certification in the compliance industry; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances compliance and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Roberts & Engvalson, P.A. Paralegal/Office Manager
Fort Myers, FL 2004 – 2006
Senior Paralegal for three attorneys who practiced law in the areas of family law, probate, estate planning, and criminal law. Prepared discovery, meet with new clients for attorney consultations. Liaison between clients and attorneys. Responsible for staffing and management of Legal Office.
21st Century Oncology, Inc. Executive/Legal Secretary
Fort Myers, FL 2001 – 2004
Executive Assistant to In House General Counsel who also served as the Company’s Corporate Compliance Officer. Worked closely with CEO, Executive Vice President, Vice President of Business Development and Director of Acquisitions on various projects involving Radiation Oncology Centers, nationally. Managed corporate travel for all executive management; responsible for contracting physicians privileges in all Florida Hospitals; maintained all confidential legal files, physician employment contracts; served as paralegal for General Counsel, assisted with preparation of legal correspondence, physician employment contracts, and worked with Counsel on most other legal and compliance matters;
Professional Affiliations
Florida Notary Public
Current Member of:
Society of Corporate Compliance and Ethics (SCCE)
National Notary Association
Certifications
2013 - Certified Compliance and Ethics Professional (CCEP)
2014 - Certified Compliance and Ethics Professional – International (CCEP-I)
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